My computer has been painfully slow for the past couple of months, I assumed it was due to a lot of the junk I have on it. I purchase quite a few deals posted on HUKD, as well as selling / buying the odd item on eBay using Paypal. I currently use Kaspersky 2011 for security.
I got into work on Wednesday and my boss had an e-mail from my personal e-mail address with a link to click on, I didn’t send it! Later on during the day I got a call from home saying my bank has been trying to reach me all day.
When I got in touch with them they said a couple of transactions had been made on my account which they rejected (£3,000 to some online bingo site in Australia, £1,000 to a similar site in Ireland).
Now.. I know my e-mail address has been compromised, I have cancelled my cards. However my Paypal account is still active. Now normally I would just close the account, format my computer and sign up with a new e-mail address alongside Paypal once I receive my card, but Paypal owe me money that I transferred to my bank account but have not showed up yet – they want me to fax them my statement. I have changed my Paypal password from my work computer, but just wanted to some advice as to is there anything else I can do?
All advice is appreciated,