I wanna come home and i dont know what to do im sick of this hotel.
Im sat here right now in my turkish 4* all inc hotel booked with comos and its like friggin faulty towers. Problem after problem and im not happy at all. Ive already seen the rep but everyday its something else thats wrong. The hotel i booked is most certainly not what I got and is not ready for guests and I want to come home now. I booked and chose the hotel and now my other half and nephew are moaning and I feel well guilty, i feel like tish tbh.
On going problems....
The food is always luke warm or cold, im on day three and ive never eaten a hot meal in here yet. Every serving is chicken and im sick of it, i keep thinking im gonna drop with food poisoning soon. And who eats chips, roast pototes, or meat pasty for breakfast? at least we got a toaster this morning though. The rep knows about this cold food yet there happy for me to stay here. She said yesterday shes told them to cover it up to keep it warm, but its not covered up at all. Its still cold (even if you arrive when the restuarant first opens) and I wont see the rep again now untill sunday (day before i leave) ive got to give her my complaint by then.
Building and renovations... most of the hotel is being done up and there carrying beds and lamps, drawers etc through the hotel at all times. Also painting, plastering, fitting doors and windows etc loads of builders everywhere, occasional drilling n sawing. Doors in the rooms that are being done up are just left open for anyone to walk in 24/7, with tools and general builders cack everywhere. Theres one on my floor thats been open since i moved here, theres a spade on the floor as you walk in and loads of hanging wires etc. There not building the hotel itself though... thank god.
List of problems ive had....
Not a problem but adds to it... driver of the trransfer bus (on the way to hotel) got done for speeding. Had to sit on bus 30 minutes while he booked him.
First day room number 1 -
No hot water (also started off brown)
No phone cable (the one that connects the phone to the wall)
Bathroom mirror being held in place with support blocks (like it has been glued in place and there wedging it in)
wardrobe being held in place with wood blocks (same as above)
no drinks in mini bar
room wayyyy smaller than advertised (infact it looked NOTHING like what was advertised)
dirty floor (white socks turned brown)
no fire instructions at all (other rooms have these) (god knows if the fire alarm works)
no bathroom door frame
Got moved rooms into a fab room (the best the hotel owner told me) had a shower and then the bathroom flooded (and i mean flooded) i had to mop the friggin floor, told receptionist about this. This was fixed on the second day in this room only because i asked the cleaner for loads of towels.
Hotel manager called me a liar saying there was defo a tv in the room I was given (rep told me this) i have it on video that there was NO tv at all, so well peeved at that.
no fire instructions in second room either, or a safe or bathroom door frame. Reception staff look at me funny now, they know ive complained and i just get an erie feeling everytime i walk past there and i feel guilty for complaining. You could say this is paranoia but its getting to me now.
Told rep about the problems at the meeting etc, she sent me a gift basket as a sorry for all this etc. The silly cow only went and sent it to my nephews room instead of mine (didnt find this out till day after), havent got a replacement yet and dont think i will.
Now to top it off got left a note (infact i got 6) my room and i assume everyone elses room is being fumigated tomorrow and we cant come in it for an hour. Ive got things all over this room inc kettle tea n coffee toothrbush, shower sponge etc Ive not been told what to move or if at all to remove anything, just get the hell out and stay out.
Went for tea tonight, chicken (again) curry was on.... wasnt hot as usual so left it. Went in local restaurent (theres only 3 here, im in the middle of nowhere) and its just cost us best part of £70 for 3 of us for hot food. I cant afford this and i dont see why the hell i should have to pay for hot food when im all inclusive for gods sake.
I wanna come home now this holiday is crap and is doomed. Im not going to enjoy it now no matter how much i try.
Anyone know the best way to get me hell out of here, ive been here before sorta and it back fired and we ended up booking flights home early. I cannot afford that this time. i dont mind moving hotels or going home early or whatever but i dont wanna call that rep as shes obviously thick as tish.