Ok, so I am having problems with my Sky broadband, really slow speed, pages not loading etc. Phoned Sky and the guy got me to do a command prompt NETSTAT to show connections on my PC. I haven't seen this prompt before and don't really understand what I'm looking at? The guy got me to count how many there were (17) and said there should only be about 5 or 6. Advised me to run anti virus and anti spyware, which I have done, just checked NETSTAT again and now there are 40 connections listed? lol.
Can anyone give me an idea what's going on?