............don't bother if you need it in a hurry. I ordered a Home Cinema system from Pixmania and noticed that after 2 days it hadn't been despatched, so i called them up and they told me that I would receive it on Wednesday as it wouldn't be despatched until Tuesday - 8 days after I ordered it.
Now this is for an item that is in stock from a website that says that it will be despatched in 2 days and delivered in 2-3 days so i thought if I ordered it on Tuesday after 12 it would be despatched Thursday and should be with me Thursday or Friday.
Pix mania said that the website clearly states 2 days from order then 2 to 3 for delivery making a total of 5 - well it doesn't it just says despatched in 2 days and delivered in 2-3 days, further to that they said that they give themselves a further 24 hours as they are allowed to do that under FRENCH law so they will not be despatching it until next Tuesday and I might receive it on next Wednesday.
I told them that under the distance selling regulations I had the right to cancel and that as the item hadn't been despatched I would pay no postage. They told me that as a French Company the distance selling regulations did not apply and I could not cancel as the order had now been processed and that I should just refuse to accept it when it arrives then I would get a full refund minus the £5.72 postage.
That at least seems to be sharp practice they take your money for a week before they even think about despatching the item, then suggest that only way to cancel is to pay for the overpriced postage.
Luckily for me I paid with Visa so can cancel with them.