Important Product Recall - Simple Nourishing Body Wash - HotUKDeals
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Important Product Recall - Simple Nourishing Body Wash

nicster08 Avatar
6y, 3m agoPosted 6 years, 3 months ago
Simple Nourishing Body Wash 250ml
Bar Code 5 011451 102637
This is the only Simple product involved.

Simple Health and Beauty Ltd has discovered a number of batches of Simple Nourishing Body Wash 250ml have a quality issue.

We have temporarily stopped selling this product and are asking consumers not to use it. If you are in possession of the product, please return it to the store location where purchased for a full refund. If you know someone else who has this product, please ask them to return it as well.
Alternatively, please contact Simple at 0800 023 2960 for product disposal advice, reimbursement or any further questions. This line is open from 8am until 8pm.

We apologise for any inconvenience caused. All necessary action is being taken to eliminate the problem and to restore supplies of this very popular product.
Other Links From Simple:
nicster08 Avatar
6y, 3m agoPosted 6 years, 3 months ago
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All Comments

(9) Jump to unreadPost a comment
Comments/page:
#1
aww man - is my health at risk. . . .again (especially after them frogs yesterday)
#2
Its been found to contain hair remover!





















Joking
#3
harlzter
Its been found to contain hair remover!





















Joking


X)
#4
Hi all - Simple here

Just to update anyone who's interested in the Body Wash developments, we're hard
at work resolving this issue and hope to have some good news for everyone soon. And, of course,
you'll be the first to know. Despite some comments, the product hasn't caused
anyone harm nor will it make you bald! But, our advice is that you return the product to the
retailer for a full refund. It's that Simple! If you have any questions please call the help line on
0800 023 2960.
#5
Ooooo a post from Simple themselves oO
#6
SimpleSkincare
Hi all - Simple here

Just to update anyone who's interested in the Body Wash developments, we're hard
at work resolving this issue and hope to have some good news for everyone soon. And, of course,
you'll be the first to know. Despite some comments, the product hasn't caused
anyone harm nor will it make you bald!
But, our advice is that you return the product to the
retailer for a full refund. It's that Simple! If you have any questions please call the help line on
0800 023 2960.


I did say joking at the end!

Simple products for me have been good as I have sensitive skin.
#7
deb8z
Ooooo a post from Simple themselves oO


That's the second company I have seen reply over 2 days...
#8
Hi everyone again,

Thank you for your comments regarding Simple Kind To Skin Nourishing Body Wash.
 
We took the decision to recall your product when we found a number of batches with quality issues.  Quality issues, you ask! Well don’t panic. What we found was the presence of a common bacteria in some bottles, resulting in the product becoming bloated over time.  Our decision to recall was simply a precautionary one.  The risks associated with the presence of the bacteria are extremely low for the vast majority of our customers. But we refuse to take any risks with your safety - it’s the primary concern of everyone at Simple Health Beauty Limited.

So, following the advice of both internal & external experts, and in liaison with the Trading Standards Authority, we decided that the recall was the most appropriate course of action for an ethical & caring company.
 
It is extremely unlikely that this product represents any risk to you or any members of your family, including young children.
 
Naturally, Simple and our manufacturer are taking the necessary steps to prevent this happening again. An improved version of this very popular product will be made available for sale shortly.
 
If you have any further questions, please do not hesitate to contact us on 0800 023 2960


Edited By: SimpleSkincare on Sep 20, 2010 10:30: Wrong telephone number
#9
Simple Nourishing Body Wash 250ml – PRODUCT RELAUNCH

Following the recent product recall of Simple’s highly popular 250ml Nourishing Body Wash (6.08.2010), we are pleased to announce a phased re-launch in selected retail outlets – Tesco, Sainsburys and ASDA – with immediate effect. A further update on release dates for other retailers will follow.

Thank you all for your patience and understanding while we have been resolving the quality issues. We know how important Nourishing Body Wash is to many of our customers and we are sorry for the inconvenience this has caused.

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