ive just come back from B&Q which is about 40 minutes away and bought a drill... now it should have been the 18V one but inside the box is the 12V!! so someone has clearly swapped products and paid the cheaper price.
the charger doesnt fit and overall im quite annoyed.
now i have to go back tomorrow wasting my time to get a refund, where do i stand? what if they dont believe me? could i get some re-imbursment as traveling there isnt free.
any help? :)