INNO 3D UK ADDRESS/TELEPHONE - HotUKDeals
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INNO 3D UK ADDRESS/TELEPHONE

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Hi i have a faulty graphics card to send back to inno3d but dont know how to, i,ve checked their website for a uk address/phone number but cant see any, as anyone sent a card back to inno before if so… Read More
n1ttygr1tty Avatar
8y, 6m agoPosted 8 years, 6 months ago
Hi i have a faulty graphics card to send back to inno3d but dont know how to, i,ve checked their website for a uk address/phone number but cant see any, as anyone sent a card back to inno before if so what was the address or telephone number (uk) to get in touch to start the process
n1ttygr1tty Avatar
8y, 6m agoPosted 8 years, 6 months ago
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banned#1
Where did you buy it from?
#3
bought it from ebuyer but that was june last year. altho card as 2 year warranty so still 6 months to go , ebuyer wont take it back and sort it will they as its a manafactures job?
banned#4
n1ttygr1tty
bought it from ebuyer but that was june last year. altho card as 2 year warranty so still 6 months to go , ebuyer wont take it back and sort it will they as its a manafactures job?


When you say last year you mean 2008? or 2007? You say 6 months so I'm guessing you mean the year before last year i.e. 2007 so yes after one year you go to the manufacturer, within one year the trader.
#5
hi yes sorry i meant bought in 2007, dont suppose u have a telephone number uk one, so i can arrange for a RMA return?
#6
just had an email back from inno support and all i got was
"Dear Sir,

Thank you for your reply.

Since the warranty policy is belongs different countries distributor or reseller for provide, you may bring the warranty document to other local retails shop provide the repair or replace service. We wish they can provide help to you.



Best Regards,

Technical Support, Innovision Multimedia Limited
"

well thats a great help lol i thought they would give me a RMA number looks like they passing the buck
banned#7
n1ttygr1tty
just had an email back from inno support and all i got was
"Dear Sir,

Thank you for your reply.

Since the warranty policy is belongs different countries distributor or reseller for provide, you may bring the warranty document to other local retails shop provide the repair or replace service. We wish they can provide help to you.



Best Regards,

Technical Support, Innovision Multimedia Limited
"

well thats a great help lol i thought they would give me a RMA number looks like they passing the buck


HAHAHAHAHAHA :lol: :whistling: sorry, was that the UK office? guess they want you to do it through Ebuyer... have you tried going through Ebuyer? Inno3d will pay Ebuyer for any replacement.
#8
finally some progress, rung ebuyer after stating from email i had from inno that they have a 2 year warranty with ebuyer, they finally given in and given me a RMA number, city link coming 2moro to pick it up for replace./repair,
banned#9
n1ttygr1tty
finally some progress, rung ebuyer after stating from email i had from inno that they have a 2 year warranty with ebuyer, they finally given in and given me a RMA number, city link coming 2moro to pick it up for replace./repair,


result! would definitely send a big thank you to ebuyer :thumbsup:

oh and do what I do, put a small box in a huge box, they think it's funny sending me massive boxes well so do I.

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