Has anybody had this issue;
Until last year I had 7 years No Claims Bonus, at which stage I took out a policy with Aviva. This year I decided to move to Direct Line who offered a cheaper policy, based on 8 years NCB. However When I've asked Aviva for evidence of of the NCB they've supplied me with proof of 5 years, saying thats the max their system recognises.
Seems a bit odd to reduce the final evidence to just 5 years, when other insurers clearly do recognise NCB beyond 5 years, and which now leaves me with a loss of 3 years worth of NCB. Anyone else experienced this?