Insurance; No Claims Bonus Confusion - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Insurance; No Claims Bonus Confusion

mudddy Avatar
5y, 7m agoPosted 5 years, 7 months ago
Has anybody had this issue;
Until last year I had 7 years No Claims Bonus, at which stage I took out a policy with Aviva. This year I decided to move to Direct Line who offered a cheaper policy, based on 8 years NCB. However When I've asked Aviva for evidence of of the NCB they've supplied me with proof of 5 years, saying thats the max their system recognises.

Seems a bit odd to reduce the final evidence to just 5 years, when other insurers clearly do recognise NCB beyond 5 years, and which now leaves me with a loss of 3 years worth of NCB. Anyone else experienced this?
Tags:
mudddy Avatar
5y, 7m agoPosted 5 years, 7 months ago
Options

All Comments

(6) Jump to unreadPost a comment
Comments/page:
#1
My dad had that with his astra a few years back, very annoying and total waste of time/money.

If you still have some sort of proof before you went with aviva (7 years no claims) then ring up aviva and tell them you had 7 years before you joined them and your new policy requires 8 years - which you legally have.

Not sure what you can do tbh.
#2
maybe ring up the insurer that you were with before aviva and see if they can still supply you with some evidence, so along with avivas 5 years that will proove you havnt had a claim for the last 8? its all a load of rubbish really as insurers can check your claim history on a database.
#3
Been a long time since I've done car insurance, but it used to be a case of if you have 5+ years NCD then beyond that, it doesn't make a difference to your premiums - you could be claim free for 20 years but still wouldn't be any cheaper beyond 5. Are your insurers saying that it's just their system can't give you any more discount just because you have 7 or 8 years...?
2 Likes #4
In order to resolve this problem you need to contact your Aviva and request a manually typed letter confirming your total no claim history rather than the amount of discount they are able to offer.
#5
RickT
In order to resolve this problem you need to contact your Aviva and request a manually typed letter confirming your total no claim history rather than the amount of discount they are able to offer.


Really stuck in a rut with this.

Aviva "as a policy" will not provide any type of written evidence or history of NC Bonus of more than 5 years.
Although they can provide verbal evidence, when Direct Line called them the person they spoke to cocked it up and said I had 5 years NCB.

As a result of this Direct Line are now asking me for an additional payment of almost £40, as I have failed to provide the adequate NCB evidene.

Does anyone have a number for an Aviva UK call centre please, cant get this through the head of their Indian friends.

Avoid Aviva.


Edited By: mudddy on May 27, 2011 19:40
#6
I had a simlilar problem going from aviva to coop, im sure i had 7-8 possibly 9 yrs ncb with aviva, but when i signed up with coop, the website only let you select 5yrs or more. after being with coop for 1 year, the renewal came through 6 yrs, wtf arrgggghhhh.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!