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Internet Issue..

SAVE4IT Avatar
6y, 9m agoPosted 6 years, 9 months ago
Hello!

I am experiencing lag spikes when I play counter-strike source. My computer specs are good and my internet speeds are also around 6mb/s. With my ping averaging at around the 50ms mark. I don't understand why I am experiencing this lag?

I am playing on a laptop: Acer 5920G and connected through an o2 Wireless Box II wireless reuter.

Really hope you can help!! Spent hours trying to figure out what the issue is but just cant seem to pinpoint it..
SAVE4IT Avatar
6y, 9m agoPosted 6 years, 9 months ago
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#1
whatsThePoint
Did you say Acer :whistling:


I did indeed. Acer's are fine, it's not down to my laptop anyway. The people I play with said that they can see the lag too and so therefore it has to be linked to my internet.. Please help - It's killing me!

-SAVE4IT :santa:
#2
With my ping averaging at around the 50ms mark""

thats why our ping is 18ms
#3
Are you playing over wireless ? If so that's why !

:thumbsup:
#5
swingonastar
With my ping averaging at around the 50ms mark""

thats why our ping is 18ms


our ping is 17ms, yours seems a little high, that is probably why :thumbsup:
#6
swingonastar
With my ping averaging at around the 50ms mark""

thats why our ping is 18ms


Nonsense. It depends on the game but stuff generally perfectly playable up to about 500ms assuming there's no other problems. Ping is delay, it doesn't stop the game running smoothly just means you can't hit anything because people are not where you see them. It's often confused with packet loss, a far more serious problem that produces rubber-banding, freezes or juddering and is often accompanied by a high ping.

What exactly is the problem you're having? The term 'lag' gets horribly abused and while you sound fairly knowledgeable it would help to have an exact description of the problem.

You could try pinging a server using the command line or a ping utility and see if you get consistent ping values or not.
#7
EndlessWaves
Nonsense. It depends on the game but stuff generally perfectly playable up to about 500ms assuming there's no other problems. Ping is delay, it doesn't stop the game running smoothly just means you can't hit anything because people are not where you see them. It's often confused with packet loss, a far more serious problem that produces rubber-banding, freezes or juddering and is often accompanied by a high ping.

What exactly is the problem you're having? The term 'lag' gets horribly abused and while you sound fairly knowledgeable it would help to have an exact description of the problem.

You could try pinging a server using the command line or a ping utility and see if you get consistent ping values or not.


Hi!

The issue I am having is that the game is not running smoothly and it can be seen by other players. I have entered into the command line:
"ping 127.0.0.1"
They returned the value of 32 Bytes.
And sending 4 packets and recieving 4 packets meaning packet loss was 0%.
Round trip average: 0ms

I also did a ping test for a website and they came out as straight value too however the avarage round trip time was higher (32ms)

In all honesty I cant figure out the exact location of this problem. I have been trying to do this for a number of days but just cannot figure where the delay is coming from.

As far as my specification goes I think it is more than capable of handling Counter-Strike:Source.

I just don't understand why my ping is not expressing a higher value when I am experiencing this "Lag"

Really hope you can help me on this, appreciate what you have said so far :)

-SAVE4IT :santa:
#8


I have done this many times after making changes to certain things. But just for help purposes I have done it again and will place the results below:

Internet Speed
http://www.speedtest.net/result/707388689.png

The Laptop Specifications are:
Processor Intel Core 2 Duo T7100 (1.8 GHz/ 2 MB/ FSB 800)
Chipset Intel PM965 Express
RAM 2048 (2x1024) MB DDR II
Display bright (220 nit) 15.4" WXGA (1280x800) display with Acer CrystalBrite technology, 8 ms response
Graphics 256 MB nVidia 8600M-GT
NVIDIA GeForce 8600M, 256 MB GDDR2 VRAM, up to 1024 MB with TurboCache technology (up to 768 MB is allocated from system memory*), support for NVIDIA PureVideo (WMV HD, High Definition MPEG-2 Hardware Acceleration), Microsoft DirectX 9 and DirectX 10, OpenEXR High Dynamic Range (HDR) and PCI Express
HDD 160 GB SATA (5400rpm)
Optical storage DVD RW (Super Multi)

Audio
•Dolby-certified surround-sound system with two integrated stereo speakers (Acer 3DSonic) and one subwoofer supporting low-frequency effects.
•Dolby Home Theater supporting Dolby Digital, Dolby Digital Live, Dolby Pro Logic II, Dolby Digital Stereo Creator, Dolby Headphone, and Dolby Virtual Speaker
•Intel High-Definition audio support
•S/PDIF support
•Acer PureZone support - it uses two built-in microphones for high-quality recording and better voice rendition.

Communication

•4 x USB 2.0
•1 x HDMI with HDCP support
•1 x VGA
•1 x ExpressCard/54
•5-in-one card reader (SD/MMC/MS/MS PRO/xD)
•1 x S-video/ TV-Out (NTSC/PAL)
•1 x CIR
•1 x IEEE 1394
•1 x AV-In (in some models)
•1 x TV antenna (in some models)
•1 x RJ-11
•1 x Gigabit Ethernet (RJ-45)
•1 x headphones/speakers/line-out with SPDIF support
•1 x mic-in
•1 x line-in
•1 x connector for the AC power adapter

I/O ports
•1 x RJ-45 Ethernet port (1GB Lan)
•1 x RJ-11 Modem port
•1 x S-video
•1 x SPDIF (shared w/ Line-out jack)
•1 x VGA port
•1 x PCI Express Card (Type II)
•1 x Mic-in
•1 x Line-out
•1 x Line-in
•1 x Port Replicator Jack
•1 x C-in for power supply

Power supply
•ACPI 3.0 supporting Standby and Hibernation modes
•71 W 4800 mAh 8-cell battery pack (Li-ion): up to 3.5 hours life
•Acer QuicCharge support: 80% charge in 1.0 hour, 2.0 hours recharge time with power off, 2.5 hours with power on
•3-pin 90W AC adapter


-SAVE4IT :santa:
#9
Find the IP address of the server you are playing on and ping that. You used the IP address 127.0.0.1 which is the IP address assigned to your own computer so you're pinging yourself! Notice that it takes 0ms to respond!

Is the problem happening on other servers or is it just one?

Also, as said above, are you using wireless? If you are, hook up to your router with an ethernet cable and see if the problem persists - if it doesn't then you've found your problem.. wireless (interferences, etc)!
#10
oldmanhouse
Find the IP address of the server you are playing on and ping that. You used the IP address 127.0.0.1 which is the IP address assigned to your own computer so you're pinging yourself! Notice that it takes 0ms to respond!

Is the problem happening on other servers or is it just one?

Also, as said above, are you using wireless? If you are, hook up to your router with an ethernet cable and see if the problem persists - if it doesn't then you've found your problem.. wireless (interferences, etc)!


I can pretty much answer all those questions right now:

I get the problem on all servers that I play on. No matter where they are located.

I have connected my computer to my reuteur via an ethernet cable and this did not solve the problem.. My internet speed remained the same.

Thanks for trying though :thumbsup:

-SAVE4IT :santa:
#11
SAVE4IT
The issue I am having is that the game is not running smoothly and it can be seen by other players.


Hmm, do you play other games and do they do it (either single-player or multiplayer)?

SAVE4IT

I also did a ping test for a website and they came out as straight value too however the avarage round trip time was higher (32ms)


If the round trip times that are important, not the number of bytes but if were only sending four packets and the average was 32ms there can't have been any with long delays.
#12
EndlessWaves
Hmm, do you play other games and do they do it (either single-player or multiplayer)?


Nope. Just counter-strike source. I have played Call of duty 4 on this laptop and it runs smoothly. Similarly BF2 also runs well on my laptop.


EndlessWaves
If the round trip times that are important, not the number of bytes but if were only sending four packets and the average was 32ms there can't have been any with long delays.


Hmmm.. For the BBC website it is saying that the minimum is 32ms and the maximum is 33ms.
-SAVE4IT :santa:
#13
SAVE4IT
Nope. Just counter-strike source. I have played Call of duty 4 on this laptop and it runs smoothly. Similarly BF2 also runs well on my laptop.


It'd be interesting to try another source engine game and see what that did, unfortunately I don't know if there are any non-steam ones so you can't even borrow one.

There are two possibilities:

1. It's the internet connection. If BF2 and CoD4 work online this seems unlikely. With some ISPs it might have been that something CSS is doing was getting it's traffic slowed down to 56k level or low priority but I don't think O2 do any traffic shaping on most of their packages (I assume you're not on O2 access as speedtest lists Be not BT).

2. CS isn't running properly as a program. I don't think it has any single-player but have you tried starting a local LAN game and running around that to see if the problem occurs then?

How often do these spikes occur (Every couple of seconds? Once every few minutes?) and during them do they leave everything working (e.g. looking around) except that nobody else moves or does everything freeze up?
#14
EndlessWaves
1. It's the internet connection. If BF2 and CoD4 work online this seems unlikely. With some ISPs it might have been that something CSS is doing was getting it's traffic slowed down to 56k level or low priority but I don't think O2 do any traffic shaping on most of their packages (I assume you're not on O2 access as speedtest lists Be not BT).


Yeah, not totally sure. I guess I could give them a phone tomorrow and see if that is a factor. I have played BF2 and COD4 however, I have not played these games online. I can only assume that it would be the same problems with these aswell.

EndlessWaves
2. CS isn't running properly as a program. I don't think it has any single-player but have you tried starting a local LAN game and running around that to see if the problem occurs then?


When I run counter-strike as a LAN game and I am the only player playing on that server it runs smoothly and is free of any form of lag or delays.

EndlessWaves
How often do these spikes occur (Every couple of seconds? Once every few minutes?) and during them do they leave everything working (e.g. looking around) except that nobody else moves or does everything freeze up?


They occur every few seconds but not periodically. They freeze up and the progress. From someone looking at me I am skipping or "Teleporting".

Thanks again for all your help, really really appreciate it! :)

-SAVE4IT :santa:
#15
dcx_badass
So you pinged your own computer. :whistling:

Anyway, not too sure, you checked the network settings in steam and CSS?


Yes. Although I also got the ping from the bbc website aswell.
All settings in steam are correct.

-SAVE4IT:santa:
#16
Are the ports which CS:S uses forwarded in your router? Make sure the ports which Steam uses are forwarded too. Alternatively, temporarily set your computer as the DMZ server in your router's settings - that'll open all ports between your computer and the router. As soon as you've done this and tested the connection, go back and turn DMZ off as it's not safe to run with all ports open all the time.
#17
SAVE4IT
Yeah, not totally sure. I guess I could give them a phone tomorrow and see if that is a factor. I have played BF2 and COD4 however, I have not played these games online. I can only assume that it would be the same problems with these aswell.


When I run counter-strike as a LAN game and I am the only player playing on that server it runs smoothly and is free of any form of lag or delays.


They occur every few seconds but not periodically. They freeze up and the progress. From someone looking at me I am skipping or "Teleporting".


That sounds like it could be overheating to me, although I'm surprised it's so bad in CSS when it's not showing at all in other games. I'm not sure what you could do about it on a laptop, you could try opening it up to clean the dust out.

The 8600M is known to have a high rate of failure but most of the accounts of that are much more dramatic.

Internet-wise I'm not sure what it could be. I assume there's nobody else on the same connection using it heavily? (i.e. viewing videos, VoIP, gaming, downloading) I suppose your modem or router might be having trouble only when the traffic level rises. Do you use anything else that uses a lot of upload bandwidth and does that work fine? (VoIP, Video conferencing)
#18
EndlessWaves
That sounds like it could be overheating to me, although I'm surprised it's so bad in CSS when it's not showing at all in other games. I'm not sure what you could do about it on a laptop, you could try opening it up to clean the dust out.

The 8600M is known to have a high rate of failure but most of the accounts of that are much more dramatic.

Internet-wise I'm not sure what it could be. I assume there's nobody else on the same connection using it heavily? (i.e. viewing videos, VoIP, gaming, downloading) I suppose your modem or router might be having trouble only when the traffic level rises. Do you use anything else that uses a lot of upload bandwidth and does that work fine? (VoIP, Video conferencing)


I do have a lot of other computer systems however, they are rarely on and do not effect my connection speeds significantly as it is usually just basic web browsing etc.

The internet connection is strong when streaming videos on youtube and works smoothly on webcam etc. I do not download any content when I am playing games online. I have a feeling it may be graphics card related but unsure because my clan mates say that they can see my lagging? So surely its a connection issue rather than a hardware issue on my side? Wouldn't I just be lagging on my screen and they wouldnt see the lag?

Thanks for staying with this thread, really appreciate it!

-SAVE4IT :santa:
#19
I used to get lag in BF2 ....it turned out to be the latest NVidia Driver for my graphics card........it was fine when i re-installed the old one.

It may also be someting silly like Windows doing updates in the background.........most time you don't get notification of it doing it.

Also make sure PunkBuster is up to date.

It could also be DirectX update causing issues .....try this fix :

http://gameolosophy.com/games/action/counter-strike/counter-strike-lag-help/
#20
Mecoconuts
I used to get lag in BF2 ....it turned out to be the latest NVidia Driver for my graphics card........it was fine when i re-installed the old one.

It may also be someting silly like Windows doing updates in the background.........most time you don't get notification of it doing it.

Also make sure PunkBuster is up to date.

It could also be DirectX update causing issues .....try this fix :

http://gameolosophy.com/games/action/counter-strike/counter-strike-lag-help/


Hey,

Thanks for your input. :)

I dont allow windows to update without prompting me first so that is not the issue.

I have tried that just DirectX fix and sadly... It didnt work with me.

Appreciate your suggestions though!

-SAVE4IT :santa:
#21
you checked your rates?
#22
What other prgrams are running in the background ? Anti-virus etc ?
#24
Mecoconuts
What other prgrams are running in the background ? Anti-virus etc ?


Literally none. I have just completely re-formated my hard-drive and have none other than AVG.

-SAVE4IT :santa:
#25


My rates are totally fine. Due to me playing in EnemyDown rates are a very important factor. All my rates are suitable and correct.

-SAVE4IT :santa:
#26
Try terminating AVG and see if it makes a difference.........i found it bad for hogging my net so went back to Avast....:thumbsup:
#27
SAVE4IT
My rates are totally fine. Due to me playing in EnemyDown rates are a very important factor. All my rates are suitable and correct.

-SAVE4IT :santa:


Sounds alright then, our clan are getting into ED.

Well have you tried connecting wired to your router? so see if its the wireless causing the problem.
#28
awoodhall2003
Sounds alright then, our clan are getting into ED.

Well have you tried connecting wired to your router? so see if its the wireless causing the problem.


Yeah, I have wired my computer up through an ethernet cable and it has not improved the speeds/lag issue at all :(

Really annoying.. Just cannot seem to pinpoint it!

-SAVE4IT :santa:
#29
Mecoconuts
Try terminating AVG and see if it makes a difference.........i found it bad for hogging my net so went back to Avast....:thumbsup:


I did that before. I have a piece of software called "Game Booster" and it closes all unneccessary programs while gaming and then you can enable them once you are done. No difference, sadly :(

-SAVE4IT :santa:
#30
Can you post a screenshot of Task Manager ....or post 'HijackThis' results ....:thumbsup:
#31
Mecoconuts
Can you post a screenshot of Task Manager ....or post 'HijackThis' results ....:thumbsup:


Yeah sure, here is a list of the processes I am running.

http://img51.imageshack.us/img51/7981/screenyc.gif

-SAVE4IT :santa:
#32
Need to see full filenames and ....Can you show processes from all users ...?
#33
Mecoconuts
Need to see full filenames and ....Can you show processes from all users ...?


Sure, here they are :
http://img697.imageshack.us/i/screeny3.gif/
http://img51.imageshack.us/i/screeny2.gif/

-SAVE4IT :santa:
#34


Ta !

Had a look and i'm sure i had issues with the NVidia Driver Help Service....

You have both files running........end Task on both files 'nvvsvc.exe' .......and terminate AVG again too ....then try CS again....
#35
Mecoconuts
Ta !

Had a look and i'm sure i had issues with the NVidia Driver Help Service....

You have both files running........end Task on both files 'nvvsvc.exe' .......and terminate AVG again too ....then try CS again....


Still laggy im afraid :(


Thanks for your help though, appreciate it!

-SAVE4IT :santa:
#36
Read this thread ....it may still be your Graphics card driver...:

http://www.sevenforums.com/gaming/22339-counter-strike-source-lag-issues.html
#37
Mecoconuts
Read this thread ....it may still be your Graphics card driver...:

http://www.sevenforums.com/gaming/22339-counter-strike-source-lag-issues.html


Hey!

Ive just tried using the dx9c graphics driver.. Sadly didnt do anything.

I changed the nvidea control panel and that did boost my fps but it did not help with the lag.

-SAVE4IT :santa:

This problem is sooo frustrating! Just cannot seem to figure out what it is.
#38
dcx_badass
It's CSS, it's old :P.


Aww, but I love it! lol

-SAVE4IT :santa:
#39
I have looked closely at what happens when I actually experience this lag and my latency does rise to around 140 and then goes back to 30 ish.

Any of ideas on what may be causing it to jump?
#40
SAVE4IT
The internet connection is strong when streaming videos on youtube and works smoothly on webcam etc. I do not download any content when I am playing games online. I have a feeling it may be graphics card related but unsure because my clan mates say that they can see my lagging? So surely its a connection issue rather than a hardware issue on my side? Wouldn't I just be lagging on my screen and they wouldnt see the lag?

Thanks for staying with this thread, really appreciate it!


If the system (CPU) is freezing then keyboard inputs and pings wouldn't get processed until afterwards leading to a longer delay time for the ping. I'm not familiar with the exact workings of the typical game and CSS in particular. It's certainly possible for overheating-triggered pauses to cause behavior visible to others but whether it could be the cause of the teleporting I don't know - if the movement is based on velocity is seems possible.

Sending a webcam video uses the same protocol (UDP) are gaming and is fairly bandwidth intensive so as that works it narrows down possible internet problems quite a bit. If it is an internet problem I assume it's to do with sending the data as if all your data was getting through fine it seems like nobody else would see the problem.

You say you've got other computers, are any of them fast enough to try CSS on? That would at least eliminate your ISP or your computer from the problem.

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