Are collect plus the most useless company in the uk?
I bought an item from someone on here and took two weeks to arrive with several txt messages telling me my item was at the collection point when it wasn't.
I then used the company to send an item I sold on ebay (giving them the benefit of the doubt from my original experince)
and guess what, They lose the bloody thing and send me this email:
I am emailing from Collect Plus to advise that the parcel that you sent to ******* ******* has unfortunately gone missing and we will now need to go ahead with the claims procedure and ******* ******* will need a refund.
Attached is your claims from, please fill this out and also include proof of value of the item when returning it to the address stated on the form.
0845 270 9888
I now have to refund the buyer and wait upto 3 weeks for my refund (which apparently I am not "guaranteed" to get)!
Anyway collect plus, I have given you this publicity out of appreciation for all your "hardwork" :)