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On my iphone on the Apps store icon its telling me that there are 13 updates i need to install. When im clicking the icon and going to install there is a prompt asking me for my password i am register…
zedf Avatar
7y, 6m agoPosted 7 years, 6 months ago
On my iphone on the Apps store icon its telling me that there are 13 updates i need to install. When im clicking the icon and going to install there is a prompt asking me for my password i am registered with itunes but the problem is that the preson who owned the phone before me his email comes up on the screen and i cannot change or delete it there is only the password bit i can enter my password.

How do i take the other persons email address out and put mine there???

Thanx
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zedf Avatar
7y, 6m agoPosted 7 years, 6 months ago
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#1
On iTunes, if you click on store, choose sign out. Once done, you should then be able to go back in a Create an account. :thumbsup:

EDIT: Or sign in with a different account
#2
Hit 'Settings' (iPhone settings), then 'Store'. You should be able to change it there. :thumbsup:
#3
calico_cat
Hit 'Settings' (iPhone settings), then 'Store'. You should be able to change it there. :thumbsup:


I have tried this but even then it still comes up with the old owners email address and wont let me put mine in.
#4
You will have to remove the app and purchase (even if free) the app using your account. Otherwise you'll need the password for this account.

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