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iPhone blacklisted

agentjont Avatar
6y, 1m agoPosted 6 years, 1 month ago
Yep, the deaded day has come, iPhone I bought off gumtree has been blacklisted after the original owner claimed it 'lost/stolen'.

Wondering if anyone wants to chuck any advice! I'll go through the lovely story but will try to keep it short ha. Bought from Gumtree in Sept, got the sellers telephone number, name, I went to her house to pick it up and met the family, and we wrote a paper receipt which we both signed. It came with the box and accessories (IMEI number match box and phone). All seemed well!

Until last week it wasnt working for texts and calls (Although I'm still using it for internet, its like a mini 3g ipad haha). I called up orange and they said its blacklisted and she'd try get it sorted. 10 minutes later she called and said it had been reported as lost/stolen. The original owner had orange insurance and she told me the story of how she 'lost' it in tesco. The orange rep also told me the iphone/security team could quite clearly see she hadn't put that sim in an iPhone since around the date I purchased. So apparently they will send her a charge now for the handset that they sent her as a replacement. However, the security team wouldn't be back until monday to help me further. No issue, I just slapped the sim in an old phone.

Last night the rep dealing with me got sent home due to snow so I haven't had proper contact but the only person I did speak to at Orange read the notes and told me to go to the police! Has anyone gone down this route? What do I need to show them as proof? The orange rep said it was effectively theft as she had sold me the phone and now stolen the IMEI. Do the police even bother with this stuff? I can print emails, give her information to the police and so forth. Is the receipt we made and signed actually of any value though? Seems all I have is that Orange can back up the fact her sim hasn't entered that phone since Sept and all the dates will add up along with this paper receipt.

It seems rather daft she's done this yet I've got so much info about her! Expecting to lose the money to be honest so don't worry about being honest in replies. I can't sell the phone a 3g ipod can I? It's only sellable as for parts I'm guessing! Have sent the girl a text and email but don't want to talk as I'm hoping to have her replies in writing!

Cheers for any replies!
agentjont Avatar
6y, 1m agoPosted 6 years, 1 month ago
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[mod] 1 Like #1
If it was me i'd be banging on her door.
#2
I would have thought you should easily get this sorted

Definitely go to the police station and take the receipt and details with you - even if you only get a crime reference number this will help your case with Orange

The police started clamping down on mobile phone insurance now so they should be willing to help - this isn't a civil matter it's a criminal matter as she has commited fraud
#3
a very similar thing happened to me. print off the advert and take the whole lot to the police, initially for me, the police weren't bothered until i said that 'fraud' is a serious thing and the papers might be interested in the fact that the police wouldn't take seriously a fraudulent claim via a phone company... to cut a long story short, the person reported the phone stolen 5 minutes prior to me arriving to buy it, it took 2 days to 'block' it though.
Can't you go to the door of the person?
#4
how much did you pay for the phone?
#5
maybe orange will offer to unbar it under the circumstances?
#6
If you still have the box then she would have a hard time explaining how she lost the phone AND the box, not sure who she is stealing from though, is it the insurance, you or both (I would say both).

By all means report it to the police but to be honest I cant see them following it up much.

The other route would be to take her to a small claims court, IIRC this can be processed online initially and costs about £35 which she would have to pay once ruled in your favour.
banned#7
some people are such ****
1 Like #8
Syzable
If it was me i'd be banging on her door.

with big rick??
#9
barky
maybe orange will offer to unbar it under the circumstances?


a phone company can't take the block off, the only person who can authorise it is the person it legally belongs to (the scumbag that sold it knowing they were going to block it)
[mod] 8 Likes #10
barky
Syzable
If it was me i'd be banging on her door.


with big rick??


No...........i'd take ASB to infract the bitch :D
2 Likes #11
to be honest, i'd be tempted to go back to her door or phone her offering her the option of purchasing the phone back before you go to the police with all your information.... do you still have the initial communications, was it through text?
#12
She lives in the city I work in but wouldn't be a problem. Would rather get some proper contact about it first. Hmm, and probably get it rolling with the police first? Her fella looked a bit tough oO anyone fancy joining me for a day to be my 'team' haha. I can't find the advert I replied to on gumtree but there is one there she posted the week before? Same item so hopefully not an issue. Will try contacting her again tonight. Will definitely use the word fraud with the police. Will be stopping by in a police station tomorrow!
1 Like #13
agentjont
She lives in the city I work in but wouldn't be a problem. Would rather get some proper contact about it first. Hmm, and probably get it rolling with the police first? Her fella looked a bit tough oO anyone fancy joining me for a day to be my 'team' haha. I can't find the advert I replied to on gumtree but there is one there she posted the week before? Same item so hopefully not an issue. Will try contacting her again tonight. Will definitely use the word fraud with the police. Will be stopping by in a police station tomorrow!


Happy to shave my head and be B A Baracus ;)
#14
Doh extra replies before I posted mine! Initial comms were text and emails (on the day of sale). So went down those avenues first. Does the court route involve actually attending court? Guessing it takes time! But then again so will the police ha.
#15
with all the information you have, the police have to take it seriously, they can report it to orange too.

How much did you pay and what type of iphone is it?
1 Like #16
if you bought it in september and she has only recently barred it,there is probably a chance that she doesnt live at the same address anymore.
[mod]#17
whatsThePoint
If the insurance has paid out, then legally it now belongs to them


Nope.........not when it's been a fraudulent claim. The debt is now owed to them by the original seller.
#18
Theyve commited fraud, go to the police if Orange dont help
#19
you won't have to go to court, just report it to the police, and dont' let the police take the phone 'as evidence', do you have the original text messages? She may have been stupid and used her orange number to actually sell the phone (which wouldn't be bright) but it takes all sorts...

You also have her signature saying she's selling it to you and dated? If you have all this she's a fool, another thing i would do is to photocopy everything (after you've been to the police) and then find out from orange where their insurance claims dept is, find out a managers name and send all the copies to them.....
#20
Syzable
whatsThePoint
If the insurance has paid out, then legally it now belongs to them


Nope.........not when it's been a fraudulent claim. The debt is now owed to them by the original seller.


Yes you are right...Like you said in the OP, they are sending the bill for the replacement to the fraudster. They should unbar your device for you with proof of purchase.
#21
bikerjodie
with all the information you have, the police have to take it seriously, they can report it to orange too.

How much did you pay and what type of iphone is it?


Not sure what you want to do with that info! It's a 3GS anyway, was a modest price at least! I'll do my best to persuade the police to take it seriously :) Won't knock the door then just incase she has moved but looks like she may have made a mess of christmas for her 3 little kids. Shame really! Thanks for all the replies guys, needed some confidence to go to the police really! Oh, will they want to take the phone from me by any chance?
#22
bikerjodie
you won't have to go to court, just report it to the police, and dont' let the police take the phone 'as evidence', do you have the original text messages? She may have been stupid and used her orange number to actually sell the phone (which wouldn't be bright) but it takes all sorts...

You also have her signature saying she's selling it to you and dated? If you have all this she's a fool, another thing i would do is to photocopy everything (after you've been to the police) and then find out from orange where their insurance claims dept is, find out a managers name and send all the copies to them.....


Thanks for all the info! Yeah I mean Orange knew exactly who she was and had all her info. The fact they know she hadn't used an iphone for so long also seems odd they paid out but maybe it didn't mean much to them! I'm meant to be cancelling my contract as I've gone to tmobile but will hold out another couple weeks haha. Lucky its a low cost.

With all these replies we could start up a legal/hitman squad!

EDIT: legal/hitman does not work like that haha

Edited By: agentjont on Nov 30, 2010 19:52
#23
i asked that ? as once o2 didn't really do anything regarding my iphone, i sold it abroad (as it still works fully overseas), so, i would be able to tell you if you'd get your money back at all costs!?
3 Likes #24
sorry you got scammed mate and good luck in pursuing the scumbag
#25
bikerjodie
i asked that ? as once o2 didn't really do anything regarding my iphone, i sold it abroad (as it still works fully overseas), so, i would be able to tell you if you'd get your money back at all costs!?


I thought IMEI were blocked worldwide now? Only read that in passing though so I'm not sure. Nice the 3g still works but definitely wouldn't keep it just for that!
1 Like #26
I don't know how it works, but sometime the network barred a phone, the person who reported always put a password on just in case he/she found it again.

So try speak to that seller ? If not do what Sy said..lol
#27
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!

Edited By: bikerjodie on Nov 30, 2010 20:05
1 Like #28
Another reason why Avforums banned phone trades.

Sorry to hear this the nerve of some people is ridiculous.
#29
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?
#30
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..
#31
heovang
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..


What I suspected thanks to yahoo answers the other night!
#32
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


The police left me with my iPhone, I proved beyond any doubt that I bought the phone in good faith, but o2 wouldn't put it on for me.
I advertised it worldwide on bay and got my money back minus the fees!
#33
bikerjodie
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


The police left me with my iPhone, I proved beyond any doubt that I bought the phone in good faith, but o2 wouldn't put it on for me.
I advertised it worldwide on bay and got my money back minus the fees!


Ok, as long as the police state it's my property I'll think about that. I'm mentally prepared to lose the money so won't disappoint myself haha. Thanks for all the advice guys. To my excitement the wifey has just told me she used the last of the black ink hahaha! Fandabudozie.
banned#34
heovang
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..


How is the phone lost/stolen? The phone was bought from the owner and the OP has a reciept proving this. There's no way the OP would be convicted of handling stoen goods in this case.
#35
colinsunderland
heovang
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..


How is the phone lost/stolen? The phone was bought from the owner and the OP has a reciept proving this. There's no way the OP would be convicted of handling stoen goods in this case.


Dang confusing me now haha. I thought because it was reported stolen, unless the Police ok it with all my evidence it's still classes as stolen? As annoying as that would be! Found the girl on facebook so sent her a message to check her email! Ooh rah.
#36
colinsunderland
heovang
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..


How is the phone lost/stolen? The phone was bought from the owner and the OP has a reciept proving this. There's no way the OP would be convicted of handling stoen goods in this case.


Yes it is, as if he doesn't know it, that is different story, but if he knew that it is reported as lost/stolen and still trying to sell it, you don't think it is a criminal offence ? So why would nowhere allow to sell this type of phone then ? The term 'handling stolen goods' apparently applied to this case. If you sell the phone and later on barred the phone, that is also a criminal offence

Put it that if you are the buyer, and the phone is blocked, who would be in trouble now ? The OP or the seller ?
#37
I think you should contact the police and ask for advice, they will likely ask you to contact the network. Or the worst is hand it back to them as they will have the Lost/ Crime number linked with the IMEI
#38
Beautiful, just got a facebook reply. She said she had 2 numbers with orange and reported the wrong one stolen. Hmmmmmmmm, is she buying time? Obviously none of us can be sure but at least there is contact! She said she will rectify it with orange, so this could take forever now! Will orange unblock it if she phones them?
banned#39
heovang
colinsunderland
heovang
agentjont
bikerjodie
No, you can sell it anywhere outside the uk to get some money back, thats if orange and the police don't do their job and see what's in front of them!


How do I go about that route, Can't use ol' fleabay or can I? What do you mean about orange and the police?


As in if you know the phone is reported as lost/stolen and you are trying to sell it on, that is a criminal offence for handling stolen goods..


How is the phone lost/stolen? The phone was bought from the owner and the OP has a reciept proving this. There's no way the OP would be convicted of handling stoen goods in this case.


Yes it is, as if he doesn't know it, that is different story, but if he knew that it is reported as lost/stolen and still trying to sell it, you don't think it is a criminal offence ? So why would nowhere allow to sell this type of phone then ? The term 'handling stolen goods' apparently applied to this case. If you sell the phone and later on barred the phone, that is also a criminal offence

Put it that if you are the buyer, and the phone is blocked, who would be in trouble now ? The OP or the seller ?


The phone is either stolen or it isn't. This one isn't, therefore the OP couldn't be done for handling stolen goods.
Just because a phone is barred doesn't mean its lost or stolen.
If, as you are saying they could be done for it, then it should be returned to the insurance company and the OP start a claim against the seller. In fact, if she doesn't sort it that will probably be the easiest option.
#40
only if she sends back or pays for the iphone they sent her as a replacement and then it's still iffy

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