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Iphone help

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Hi, I just got a Iphone 3G a couple weeks ago and it was working fine, but when I tried to use it today some of the screen would not work (a line of the touchscreen). Turning it off and on does no…
geegeeman Avatar
7y, 8m agoPosted 7 years, 8 months ago
Hi,

I just got a Iphone 3G a couple weeks ago and it was working fine, but when I tried to use it today some of the screen would not work (a line of the touchscreen). Turning it off and on does not make a difference.

I was wondering if anyone knew the best thing to do, and if anyone has had any simular experiences?

Should I take it to o2 or apple? and do they collect the phone from me?

any advice would be much appreciated
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geegeeman Avatar
7y, 8m agoPosted 7 years, 8 months ago
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1 Like #1
o2 will just say take it to apple.
Your touchscreen will have failed.

Apple will collect the phone from you.
#2
Cheers t0mm

Should I bother going to the o2 store then, or just ring Apple?
#3
geegeeman;5671523
Cheers t0mm

Should I bother going to the o2 store then, or just ring Apple?

I'd just ring apple, especially as the o2 store doesnt sell the 16GB 3G anymore.
#4
When my IPhone went wrong within 28 days of purchase O2 simply switched it for a new one.
If yours is within this time frame I'd ask O2 for a replacement.

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