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iPhone queue fiasco

think Avatar
8y, 6m agoPosted 8 years, 6 months ago
in queue at O2 since 7.10am and No 12 in line, the 1st person is still in shop as O2 system has crashed and computers are down! How typical of O2!!!!!!

Grrrrrrrrrrrr!
think Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
keep a diary of the days events.
#2
can u imagine if you que up and after all that you fail the credit check i would be gutted lol
#3
apparently crashed at store down the road in Birmingham according to guys mate in the queue... They are doing orders manually but the young staff here at like headless chickens and clicking on PC regardless!
#4
just had news the whole O2 head office has died! Baffoons!
#5
lol like impatiently waiting for an elevator? :lol:

Interesting to know if they are still doing the same thing as they did with the original iphone and how long it will take to get someone to unlock it, I'll be upgrading mine as soon as that os sussed.
#6
any indication of how much stock they actually have? Stuck in Holland and wasn't able to order online:x
#7
think
just had news the whole O2 head office has died! Baffoons!


You really couldn't make it up, you'd think they'd have learnt after the online fiasco!
#8
I dont understand you guys,why you are so crazy about iphone 3G? Basicly it is the same as iphone 2G,jus few minor changes.And to pay line rental at the o2 price is crazy option , i think. To add,you cant escape o2 contract this time,of course you can unlock it later,but in my opinion,the best option was to buy iphone 8GB for £169,jailbreak it and use on network of your choice.Cant believe so many people missed this.
Anyway,good luck for all waiting for iPhone 3G.
#9
They have just said system will not be back up for 2 hours and poss no upgrades but new contracts only... What great news for loyal customers!!!!
#10
Rimi
I dont understand you guys,why you are so crazy about iphone 3G? Basicly it is the same as iphone 2G,jus few minor changes.And to pay line rental at the o2 price is crazy option , i think. To add,you cant escape o2 contract this time,of course you can unlock it later,but in my opinion,the best option was to buy iphone 8GB for £169,jailbreak it and use on network of your choice.Cant believe so many people missed this.
Anyway,good luck for all waiting for iPhone 3G.


I never escaped O2 contract, I took out the legitimate £35pm contract, its worth it for the free internet alone in my case..... the fact that this is now faster is a bonus, I might as well pay £100 for a new one, unlock it and use my existing sim so I'm already 5 months into that 18 month contract, while selling my original iphone to those idiots who are too ignorant to do their reseach re the old iphone for more than the £100 I pay for the new one.

Understand I'm making profit and having a better phone.
#11
MinstrelMan
I never escaped O2 contract, I took out the legitimate £35pm contract, its worth it for the free internet alone in my case..... the fact that this is now faster is a bonus, I might as well pay £100 for a new one, unlock it and use my existing sim so I'm already 5 months into that 18 month contract, while selling my original iphone to those idiots who are too ignorant to do their reseach re the old iphone for more than the £100 I pay for the new one.

Understand I'm making profit and having a better phone.


But to get it at that price you have to start your 18 month contract again...
#12
didn't get an iphone... they happarently sold out of 16gb although only 5 people were ahead of me who 1.... they are keeping them for themselves their mates!!

I feel a letter to O2 coming on!
#13
Tillboy
But to get it at that price you have to start your 18 month contract again...


But do you? as of yet I've not read anything about how the registration will work, if you can buy one from the apple shop then they cant make you sign up to an O2 contract, if its done through Itunes like before then you will eventually be able to unlock, jailbreak and activate it again as you could with the original iphone, meaning any sim goes in...... meaning no need to take out another 18 month contract from the beginning.
#14
#15
think


I feel a letter to O2 coming on!


I would.
#16
MinstrelMan
But do you? as of yet I've not read anything about how the registration will work, if you can buy one from the apple shop then they cant make you sign up to an O2 contract, if its done through Itunes like before then you will eventually be able to unlock, jailbreak and activate it again as you could with the original iphone, meaning any sim goes in...... meaning no need to take out another 18 month contract from the beginning.



Existing iPhone customers upgrading while within an existing contract do enter in to a new 18 month contract. Apple stores not offering new iPhone.
#17
MinstrelMan
But do you? as of yet I've not read anything about how the registration will work, if you can buy one from the apple shop then they cant make you sign up to an O2 contract, if its done through Itunes like before then you will eventually be able to unlock, jailbreak and activate it again as you could with the original iphone, meaning any sim goes in...... meaning no need to take out another 18 month contract from the beginning.


I think you have to activate / register in store, no more buying in store and taking home to activate, hence the problems today, O2 obviously can't cope with that many simulataneous requests...
#18
bazzaric


Maybe the share function does work afer all ;-)
#19
Trauts78
Existing iPhone customers upgrading while within an existing contract do enter in to a new 18 month contract. Apple stores not offering new iPhone.


They are, but not for upgrades and I think have to be activated in store
#20
Tillboy
They are, but not for upgrades and I think have to be activated in store


Yeah sorry you can but as per what you said they call up O2 to activate in store.
#21
MinstrelMan
lol like impatiently waiting for an elevator? :lol:

Interesting to know if they are still doing the same thing as they did with the original iphone and how long it will take to get someone to unlock it, I'll be upgrading mine as soon as that os sussed.


The iphone 2.0 has already been unlocked, before its release

http://gizmodo.com/5023971/iphone-os-20-unlocked
#22
can't believe I've made the news! I have just spoken to O2 customer service and the manager refused to speak to me!
#23
Trauts78
Yeah sorry you can but as per what you said they call up O2 to activate in store.


According to the o2 website you still activate via itunes: http://www.o2.co.uk/iphone/paymonthly tab on the far right "activate"
#24
think
can't believe I've made the news! I have just spoken to O2 customer service and the manager refused to speak to me!


just another thing to add to your letter....

:lol: at you making the news, we have important writers lurking on this site :w00t:
#25
MinstrelMan
According to the o2 website you still activate via itunes: http://www.o2.co.uk/iphone/paymonthly tab on the far right "activate"


Yep, that's to actually activate it, you have to sign away your life to O2 instore first...
#26
Tillboy
Yep, that's to actually activate it, you have to sign away your life to O2 instore first...


If you have to sign the contract instore anyway then it renders the whole point of online activation useless :?
#27
MinstrelMan
If you have to sign the contract instore anyway then it renders the whole point of online activation useless :?


You may be mixing the two up, the phone is unactivated in the box when you take it home the activation actually does what it says and activates the phone, not the contract etc. which you've already signed and is already active etc.

Unless I've mis-understood...
#28
Tillboy
You may be mixing the two up, the phone is unactivated in the box when you take it home the activation actually does what it says and activates the phone, not the contract etc. which you've already signed and is already active etc.

Unless I've mis-understood...


I dunno if you already have an Iphone but here what happened first time round. In O2 stores they did a credit check on you, you had to pay buy credit card, you didnt actually have to sign your physical contract instore.

For that reason alone I bought mine from the apple shop so they had no comeback on me should I not like the phone and wish to sell it on.

So yes you did get the iphone unactivated in a box, but it was only O2's credit check you went through (I also assume it was to make people think that you couldnt divert from the traditional contract, like a scare tactic)

Once you plugged your phone into Itunes you the activation and contract was taken out same time online, you got to choose your tarrif and enter your bank details all through itunes rather than the tradional way of having some spotty mcdonalds graduate who'd now become a phone salesman fill in the details on a form instore.

My point is, if you're signing an agreement instore now then they might as well not bother with the online activation, as it could be activated in store while that spotty kid fills out your bank details.
#29
I have already got an iphone, when I got it just went into the store, no credit check was done. When i took it home registered with itunes which did the credit check, registered with O2 and activated the phone...

It's changed fundamentally this time around so you can't buy the phone anywhere currently without signing up in store for the contracr and having a credit check done. No more buying the phone taking it home and not signing up.

Agree though activating at home is a bit of a pointless step...
#30
Tillboy
I
It's changed fundamentally this time around so you can't buy the phone anywhere currently without signing up in store for the contracr and having a credit check done. No more buying the phone taking it home and not signing up.


thats what I was confused about, as I havent seen that said anywhere.

Ah well. looks like I'm just taking out a new contract on the £45 per month tarrif to get it free...

miffed at CPW though, saying you cant upgrade unless you call...... however you can buy a new phone via the website.
#31
MinstrelMan
thats what I was confused about, as I havent seen that said anywhere.

Ah well. looks like I'm just taking out a new contract on the £45 per month tarrif to get it free...

miffed at CPW though, saying you cant upgrade unless you call...... however you can buy a new phone via the website.


It's all a bit ****... hoping that lots of the crowds are for people still thinking they can buy without a contract and hack it then go home disappointed leving plenty of stock for the rest of us :whistling:

CPW obviously getting more commission from O2 for new signups than upgrades...
#32
I was in Wolverhampton at 9:30 this morning, there was a small queue outside the O2 shop as they were only letting a few in at a time.

They had 8Gb left but had just sold the last 16, so I declined a ticket.

Had a quick look in Carphone Warehouse and they had also sold out of 16s, but had 3 8s left and no queues at all.

Had a bit of a play with a demo one and it seems nice. makes my N95 feel really clunky and slow.
Might try and pick up a 16 sometime next week.
#33
what next... just updated new software on my old iphone and coming up with 'could not complete your itunes store request'... my perfectly working iPhone has now been bricked!
#34
MinstrelMan
But do you? as of yet I've not read anything about how the registration will work, if you can buy one from the apple shop then they cant make you sign up to an O2 contract, if its done through Itunes like before then you will eventually be able to unlock, jailbreak and activate it again as you could with the original iphone, meaning any sim goes in...... meaning no need to take out another 18 month contract from the beginning.



I have spoken with trusted sources in O2,this time you will not escape contract if you buy iPhone 3G. 100%

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