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Ipod help :@

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I have a brand new ipod which I connected and synced with Itunes I then downloaded the new 3.1.2 update after which for some reason my ipod wasn't connected anymore so I connected it back up and upon … Read More
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7y, 8m agoPosted 7 years, 8 months ago
I have a brand new ipod which I connected and synced with Itunes I then downloaded the new 3.1.2 update after which for some reason my ipod wasn't connected anymore so I connected it back up and upon updating it got to the stage Preparing ipod for update then comes up with Couldn't update ipod error unknown? The ipod then hanged on the usb > itunes screen I turned it off and connected it again and then it wanted me to do a restore but I get the same error after Preparing ipod for restore?

Any IDEAS?!!
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7y, 8m agoPosted 7 years, 8 months ago
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#1
common problem

turn off your firewall and AV before trying to restore the ipod, you may even have to setup a new user account to get it working but sometimes just turning off your security can sort it
#2
and make sure u got latest itunes version
#3
wolf359
common problem

turn off your firewall and AV before trying to restore the ipod, you may even have to setup a new user account to get it working but sometimes just turning off your security can sort it


Well I held the usb in and that did the job?

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