Is anyone else getting items from Play.com in unsatisfactory condition? - HotUKDeals
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Is anyone else getting items from Play.com in unsatisfactory condition?

£0.00 @ Play.Com
Play were never great at packaging items but it seems to have got worse recently. I've recieved DVD boxsets in plastic bags, dented steelbooks/tins, ripped sleeves/outer packaging and smashed dvd cas… Read More
crum666 Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
Play were never great at packaging items but it seems to have got worse recently. I've recieved DVD boxsets in plastic bags, dented steelbooks/tins, ripped sleeves/outer packaging and smashed dvd cases! Has anyone else had similar problems?
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crum666 Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
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#1
old news I am afraid,been well documented recently
#2
yep...

if i order 1 standard case game/blu ray etc they package it in a really tough cardboard sleeve...
But if i order a tin edition, or box set it comes in a cr*ppy jiffy bag!
makes no sense at all...
must cost them a fortune in refunds/replacements...
have sent my steelbook reservoir dogs blu ray back to get refunded. Looked like the postman had tried to rape it when it arrived
#3
boothy
old news I am afraid,been well documented recently


Where?
#4
At least you got yours! Mines gone missing and you have to wait 20 days before you lodge a complaint!!!!!!!
#5
crum666
Where?


bitterwallet has been on bout this for ages
#6
Ive had 100 orders i reckon all fine, no probs.
#7
RuthIess
Ive had 100 orders i reckon all fine, no probs.


ive prob had nearly 1000+ orders and never had a damaged item more likely to be royal mail ive seen the way they throw thngs around
banned#8
i love play.com, the order process is childs play, and no delivery charges, havent had anything dented yettouch wood
[mod]#9
I've had the wrong item sent twice. Not my favourite retailer at the moment.:x Earlier orders were fine, just recently ....
#10
sigma
I've had the wrong item sent twice. Not my favourite retailer at the moment.:x Earlier orders were fine, just recently ....


Not bad considering how much they actually sell plus im sure theyd take it back on send you the correct item no drama.
[mod]#11
RuthIess
Not bad considering how much they actually sell plus im sure theyd take it back on send you the correct item no drama.



Still waiting for replacements at the moment, but genuinely hoping that ;-)
#12
I have had quite a few orders from Play over the years and never had any problems. Could be the sorting office/post rounds that your packages are coming through. I'm in the North West of England and no problems here.
#13
I'm sure it is the Royal mail raping half the stuff but Play don't use adequate packaging for a lot of stuff. My brothers Bret Hart book arrived today with a huge gash on the hardback. Now that wasn't Royal Mail.

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