Is it compulsory to be thick to be a Sky installer? - HotUKDeals
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Is it compulsory to be thick to be a Sky installer?

kingy58 Avatar
6y, 10m agoPosted 6 years, 10 months ago
I have just upgraded my installation from Sky to Sky HD (on the third attempt; once cancelled due to the weather, once coz the guy said he wasn't qualified to do it how I wanted). Basically I wanted the cable to run from the dish through the loft and down the cavity to the tv, EXACTLY the same way the current cable went. Anyway the guy came today, really nice and said no problem so long as I didn't mind helping him pulling cables through. Job was eventually done but when I went up into the loft after he left the cable was lying on top of everything from one end to the other with no slack at all. There was no way to attach it to the joists except by disconnecting it from the dish, moving everything to the opposite side of the loft and running the cable along the eaves. Taken me six hours. When we had it installed originally they wouldnt run the cable through the loft as I wanted but put the dish on a 15 foot pole then had to move it 3 times coz it lost the signal every time the wind blew and they eventually put it where I suggested originally and ran the cable where I wanted. They have no common sense.
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kingy58 Avatar
6y, 10m agoPosted 6 years, 10 months ago
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#1
http://static.funnyjunk.com/gifs/1255351566_cat_passing.gif
#2
When we had our Sky HD installed, I said we could run the cable through the loft and the guy said they are not allowed into the loft. They aren't insured. Things may have changed over the last couple of years, but thats what he told me. (could have been cow pooing of course!)
#3
Well.. sounds like you could have done a better job anyway.. Why bother calling out an engineer?
#4
I had some gypo boy who was a total ignorant ahole all he done was moan and be a general idiot i was close to telling him just to get out he was peeing me oof so much!!!
#5
we recently had out sky box connected on our new house, the cables were already put into sockets behind the tv and left up in the loft for the sky engineers to connect up to, they came and did the job and when i went up to connect my own dish to my dreambox i found they had just left a huge mess of cable all over the loft, not clipped or cut to lenghth...cowboys.

It's not as if putting a sky dish up needs any skill at all, i only got them n to do it as with their home move thing you get a new dish and everything fitted for £60
#6
Not the engineer's fault, other than agreeing to what you wanted, he should never have said yes in the first place.
#7
Sounds like the sky is the limit :)
#8
in answer to the question no.........but most of them are rude and ignorant in our familys experience
banned#9
pinkleponkle
Not the engineer's fault, other than agreeing to what you wanted, he should never have said yes in the first place.


I have to agree!

Sky installers are usually complete plonkers. I'm surprised he agreed to be so helpful.


PS..... why is there a mad cat being dragged over the carpet in this thread?
#10
tinkerbell28
Can people not read, you shouldn't have asked them to even go in the loft you should have done it yourself, this is what my hubby had to do when we moved, we didn't want an engineer falling through the roof, knowing they were not covered and probably not on our insurance either. Sky are quite clear on it, you shouldn't be asking their engineers to go up there anyway.

Of course it's going to be a rush job if they are not supposed to be up there in the first place.



can you not read? i had to get sky in as my new house din't have a dish and so paid them the £60 fee to get a new dish, i am very capable of putting it in myself but why should i have to pay more for a dish lnb etc, if these supposed professionals:whistling: can do it for £60?

I didn't even ask them to go up, all the houses on this estate have the sat cables in the loft so they have to go up to connect it up., 200 or so houses have been done this way so it's obviously not a problem to them

They knew before they came they would have to go up there and it was hardly a rush job, with all the internal cables being already in place it made the job a lot easier for them yet they still managed to make an **** of it.

I
#11
must say when we got hd put in last year guy was a diamond bloke very friendly and wlling to answers any questions asked where we wanted cable
banned#12
tinkerbell28
Because, it's quite simple sky engineers.


And you were going so well until you reached that bit! :w00t:
#13
Mine didnt even want to put the cable were my tv was! then didnt want to run the cable down the side of house so had to go through our bedroom and do it that way Oh and i dont have a loft :)
Ive had one who was brilliant, another whos bum was hanging out of his trousers how lovely not! and the last one tried to charge me £150 for a new HD box when ours blew up and started smoking 5months after getting it!
#14
tinkerbell28
Because, it's quite simple sky engineers are not supposed to go in the loft, difficult to work out is it? It obviously is a problem as they are not insured to do it as stated in black and white by themselves.

Hell would freeze over before I let an engineer in my loft, as if he had an accident on my property I could be held liable, they can't have known about going in the loft, prior to booking, as sky themselves do not allow it, you paid someone to install it, and if you read the t&c's of installation you would know this does not include the loft, simple. So no, I was in that situation and I did not let them in my loft knowing full well, it could cost me a lot in compensayyyyyyyyshun if he fell.


Whether or not they are supposed to go in the loft doesn't give them the right to go up there and make a mess of the job does it?

I couldn't care less if you would let an engineer in your loft, thats not the issue here.
#15
tinkerbell28
Well yes actually it is, op is having a go at the sky fitters for a refusing once to go up there, and now for making a hash of it, he should never have asked them to go in the first place, the fitter was doing him a favour.

He and you paid for installation which does not include loft fitting, if they do it on the sly to help you out, you then can't moan if they made a hash of it IMO. If they are not insured, and it's not part of the paid for service, you also have some responsibility for actually letting them up there to make the mess in the first place.


yeah well i didn't ask them to go up, and it wasn't done on the sly, they came, asked me where i wanted the dish, went upstairs with their ladders, got in the loft and did the job.

as i said before there are over 200 houses on this estate that have all been done the same, are you trying to tell me all these were done on the "sly"..sorry but you are talking rubbish.

Even if they had said they weren't supposed to go up, it doesn't excuse them for **** poor workmanship, that's lets face it, isn't exactly rocket science in the first place
#16
Should of loft well alone :whistling:
#17
you think thats bad the virgin installers are proper thick
#18
ilovepink
you think thats bad the virgin installers are proper thick


Yeah but perfection comes with experience where virgins are concerned :thumbsup:
#19
tinkerbell28
When I said on the sly, I mean as in not supposed to as they are not supposed to enter the loft, they are not insured to do it, just read the t&c's from sky's site which I posted, so going in the loft was "above their call of duty" in the first place.

So it does boil down to personal responsibilty as forget the installer what if he had of really screwed your roof up? When he was not supposed to be up there anyway? It's called reading the t&c's you should try it, but that's too easy, you and op are in the wrong,technically as they should not have been in the loft.............

/thread.


Terms and conditions or not, sky obviously don't enforce this as there are so many done like this and as i keep saying, it still doesn't excuse their workmanship, they also say in their terms and conditions that you have to have a phone line within 30ft of the tv, but if it isn't does that then give them the right to run the cable across yyour living room carpet as it's beyond their call of duty?

no, didn't think so
#20
tinkerbell28
It's down to the engineers discretion, you know they contract installations out right? So they can refuse, like happened in op's case. If you sign up without a phoneline near to the tv, again it's you fault for not reading the t&c's properly.

Hardly fair to call sky "fitters" thick when people are "thick" enough to not read what people are and are not insured to do, when it comes to screwing around in the loft and with the cavities.

Honestly some people just want to be spoon fed:roll:


spoon fed? i just wanted 5metres of cable ran along the floor of my loft to the point that was already in, hardly a big job, but i eneded up with about 15 metres all rolled up.

I didn't call the dish "fitter" thick but it's not exactly a hard job is it?

Lets see them try and install a motorised system, most of them wouldn't have a clue, these guys wouldn't anyway as they don't even knoe how to cut and clip cable :?

anyway, it says they aren't insured, it doesn't say they can't go up
#21
tinkerbell28
They are not insured to fit up there, sky don't "let" their engineers into the loft, the engineer may do it as a "favour" you have no come back if they make a hash of it, so no right to complain, it clearly says they are not insured to work up there, this also means you can refuse access to the loft and likewise the engineer can refuse to fit through the loft as they did in op's case, it really is that simple, but it's obviously going woosh! NVM:roll:

Ofc they couldn't fit anything half complicated as they are not qualifed engineers as the hubby always points out:)


yep, they aren't even engineers, anybody could pick that job up in a day.:)
#22
When I do installation work for BT/Talk Talk etc as an openreach engineer, all wire is surface wiring or external ranny, we don't run down cavity walls etc, customer wants to dit it fine we'll leave a coil and get customer to confirm that is how he wants it. Again we don't work in lofts and thats down to H&S as a singlton worker
#23
ilovepink;7636771
you think thats bad the virgin installers are proper thick

I used to work out of Maidstone as a Telewest installer!:whistling:
#24
tinkerbell28
Indeed I always get a filthy look when I say the sky ENGINEER:w00t:


:roll:..... i can see why!;-)
banned#25
Paddy_o_furniture
I used to work out of Maidstone as a Telewest installer!:whistling:


Just down the road from me! :w00t:

That box hasnt arrived again Paddy?
#26
guv;7637165
Just down the road from me! :w00t:

That box hasnt arrived again Paddy?

It was sent beginning of the week, with quite a bit of suff sent off here. I'll send you another. I'm getting my squirrel stash ready in prep for leaving. Aye spent 6 months working for telewest when I left the army. Loved living daan saath (Canterbury).
#27
Just to clarify; my loft is fully floorboarded with full lighting and easy access so it was no different to running the cable through any other room and the installer was fine about it. After all it was just a case of pulling the new cable through the cavity piggybacked onto the existing one. My gripe is that he cut the cable so short I couldn't attach it to the joists. I had already agreed to do the finishing off work myself but with a little common sense he could have left enough slack to have made it possible.
#28
kingy58;7637381
Just to clarify; my loft is fully floorboarded with full lighting and easy access so it was no different to running the cable through any other room and the installer was fine about it. After all it was just a case of pulling the new cable through the cavity piggybacked onto the existing one. My gripe is that he cut the cable so short I couldn't attach it to the joists. I had already agreed to do the finishing off work myself but with a little common sense he could have left enough slack to have made it possible.

In that case I would go in the loft, but I wouldn't run it through a cavity wall.
banned#29
Paddy_o_furniture
It was sent beginning of the week, with quite a bit of suff sent off here. I'll send you another. I'm getting my squirrel stash ready in prep for leaving. Aye spent 6 months working for telewest when I left the army. Loved living daan saath (Canterbury).


Canterbury? That was a long commute!

LOL - we've not had much luck with this thing! I know I've got dodgy postmen here - but it sounds like you have as well! Did you put in a claim BTW?
#30
guv;7637538
Canterbury? That was a long commute!

LOL - we've not had much luck with this thing! I know I've got dodgy postmen here - but it sounds like you have as well! Did you put in a claim BTW?

Yeah I made quite a bit of cash due to the rubbishness of RM. Yeah Canterbury to Maidstone every morning in a company van, wasn't a bad thing. Got offered a job in prison down that way but couldn't afford to stay down there. Too expensive for me as a northerner after I lost my cheap Army house
#31
Basically when they come if the picture appears on the tv then their job is a success. They couldnt give a toss what the cabling between the dish and box is like. Just if it works.
#32
pinkleponkle;7637571
Basically when they come if the picture appears on the tv then their job is a success. They couldnt give a toss what the cabling between the dish and box is like. Just if it works.

Would totally disagree with that, sky installers will be open to audit, I've had 4 installs now every one I have been happy with
banned#33
Paddy_o_furniture
Yeah I made quite a bit of cash due to the rubbishness of RM. Yeah Canterbury to Maidstone every morning in a company van, wasn't a bad thing. Got offered a job in prison down that way but couldn't afford to stay down there. Too expensive for me as a northerner after I lost my cheap Army house


Crikey! Canterbury is relatively cheap place to live!
#34
guv;7637616
Crikey! Canterbury is relatively cheap place to live!

Is it hell, beer is expensive, houses are expensive and people all talk stupid.
banned#35
Paddy_o_furniture
Is it hell, beer is expensive, houses are expensive and people all talk stupid.


LOL..... if you think there is expensive, you wouldn't like the prices near me!

Very few houses under £200K, £4 a pint and very posh voices! :w00t:
#36
guv;7637685
LOL..... if you think there is expensive, you wouldn't like the prices near me!

Very few houses under £200K, £4 a pint and very posh voices! :w00t:

£4 a pint, you mad? Pay 1/2 that here
banned#37
Paddy_o_furniture
£4 a pint, you mad? Pay 1/2 that here


Pint of Peroni in my local is £4.25

Nice pub..... and with those prices, it keeps the riff raff out! :p

But yeh, its a complete rip off! (But I'll be in there as usual next Friday night!)
#38
guv;7637782
Pint of Peroni in my local is £4.25

Nice pub..... and with those prices, it keeps the riff raff out! :p

But yeh, its a complete rip off! (But I'll be in there as usual next Friday night!)

How much do call centres pay down your way?
banned#39
Paddy_o_furniture
How much do call centres pay down your way?


Dunno! I thought they were all up North or in India!
#40
guv;7637811
Dunno! I thought they were all up North or in India!

VB1 told me you worked in one:whistling:

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