Sometime back (last year) i sucessfully exchanged my faulty psp with sony and am wondering if this is still possible to do with the ps3? It's actually my cousins and he says it's a fault called the "yellow ring of death" (what?!?) . Apparantly it's a common fault and he can't afford to buy a new one and his warranty ran out 3 months back. Is there anyway Sony would exchange it or has that stopped now? I know last year i heard it was a matter of ringing the helpline and then they would exchange the faulty one with a refurbished one. Any help would be appreciated as he's very worried, thanks!