Is this yet another con by British Gas? Martin Lewis appears to think so. Maybe he's read my thread??? - HotUKDeals
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Is this yet another con by British Gas? Martin Lewis appears to think so. Maybe he's read my thread???

£0.00 @ British Gas
I see they've dropped their prices by 10%, BUT they appear to have got rid of the cheaper tariffs so they've effectively taken 10% off the already overpriced tariffs that people shouldn't have been us…
Benjimoron Avatar
8y, 1m agoPosted 8 years, 1 month ago
I see they've dropped their prices by 10%, BUT they appear to have got rid of the cheaper tariffs so they've effectively taken 10% off the already overpriced tariffs that people shouldn't have been using anyway.

I see they've also introduced a charge for leaving:

"Cancellation fee of £30 gas and £30 electricity if you cancel before the 30th September 2009"
Other Links From British Gas:
Benjimoron Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
i would never go to british gas - overpriced stealing mugrels!! there 10% drop still makes them more expensive than any of the others
#2
Considering how expensive they were before the 10% cut they're only bringing themselves more in to line with what other suppliers are charging.

They're still expensive, though!
#3
FULL OF [COLOR=magenta]HOT AIR[/COLOR] AND GREAT AT [COLOR=magenta]INFLATING[/COLOR] PRICES
#4
Hi Benji :)

What's your source for the above ?

I'm keeping a very careful eye on BG since they tried to rip of us a couple of years back. In my opinion they are one step away from being a criminal organisation. :x
#5
hottoshop
Hi Benji :)

What's your source for the above ?

I'm keeping a very careful eye on BG since they tried to rip of us a couple of years back. In my opinion they are one step away from being a criminal organisation. :x


Hi mate, long time no speak!

uswitch.com

I'm looking to change soon and thought I'd check prices seeing as they're supposed to be going down by 10%. I'm currently on BG click 6, which looks to have been withdrawn for new customers. I was expecting uswitch to say that I could change to something comparable in price, but to switch to the current best BG tariff would cost something like £40 a year more than BG click 6 so after it's reduced by 10% it'll probably be similar. So the 10% cut doesn't look to be coming off the tariff I'm on. Very dodgy advertising IMO, saying they're taking 10% off but that's only off the ones which were already 10% too high!

Even if I do switch to that one (which I won't!) it'll cost me £60 if I want to leave it any time soon.

If i want to be on the one that doesn't charge £60 to leave then it's an extra £120 odd over what I'm currently paying each year!

Very bad of them if click 6 doesn't come down in price, I bet that even if it does it'll go up again soon so they'll either make more money or people will have to go to one of the other deals which are more expensive anyway!
1 Like #6
Hi again Benji :)
Yes, I've just spent a good 90 minutes trying to find out what BG are up to and again it has all the hallmarks of more dodgy dealings.
They make it so hard to get the correct info off their site it really is disgraceful and even then you have to be
fully qualified accountant before you can work out your costings !!

With regards to Click 6 they will be hard pressed not to give the 10% off that tariff (see below) but then that hasn't stopped them trying in the past.

I'd be swapping to another supplier instantly if I thought they were any better, or cheaper, but I don't think the others are, well they certainly are not cheaper in my area.

Back to Click 6 and here is part of an email sent to me recently by BG. If you haven't had it and want a copy PM me an email address and I'll forward it on to you. :)

Regards
Tony

Part of BG email received 22nd January 2009.

Dear xxxxxxxxxxxxxx

Today we are pleased to be the first energy supplier to announce a drop in our gas prices and as a Click Energy 6 customer you'll be saving on average £137* compared to our standard tariff.

We'll automatically re-assess your monthly direct debit for you so you don't need to do anything

This email is regarding:
Our Gas Prices
If you have any questions please visit our help and advice section online.
#7
Good news Tony, I guess they will pass it on but I doubt it'll be for long.

Fact remains that for any new customers (the ones the adverts are targetting) even with 10% off, the prices aren't going to be hardly any different than you could have got from click 6 for the last 4-5 months.

10% off that doesn't really exist!
#8
Hmm, I'm not sure you have the right info there from Uswitch Benji although as I say getting the right info is incredibly difficult.

Have a look here Benji http://www.britishgas.co.uk/products-and-services/energy/dual/websaver.html remember though you have to subtract an extra 10 % off.
You will also need to click on the tabs and put in your area and the way you pay etc.
(on the tabs "important info" and "price finder"

See what you come up with there :)
#9
hottoshop
Hmm, I'm not sure you have the right info there from Uswitch Benji although as I say getting the right info is incredibly difficult.

Have a look here Benji http://www.britishgas.co.uk/products-and-services/energy/dual/websaver.html remember though you have to subtract an extra 10 % off.
You will also need to click on the tabs and put in your area and the way you pay etc.
(on the tabs "important info" and "price finder"

See what you come up with there :)


Using uswitch and taking 10% off the price leaves me paying pretty much what I do at the moment (ie no saving).

Also: "Cancellation fee of £30 per fuel if you move to another tariff on or before 30th September 2009" from your link.
#10
Just done some more figures.

If I choose the websaver 1 tariff, I'm going to be paying 7.5% less than I currently am (not quite a 10% drop but almost). But in order to get that I'm going to have to tie myself in (which I didn't have to do before) at a cost of £60 to leave. So for all I know they could ramp the prices up when I'm on it and I'd have to pay £60 to leave.

So if I want 7.5% price drop of the 10% drop they're supposed to be giving I have to tie myself in which I shouldn't have to do.

Granted if they drop the click 6 prices by 10% and they stay that way then I'm fine, however as we saw with click 5 they will at some point raise the price of click 6 effectively forcing you to move to a different tariff.
#11
If I want to go to a tariff that doesn't tie me in then I'm going to have to accept a 9% increase, not a 10% decrease as they want you to think they're passing on! (Effectively 19% more for the same thing, a tariff that doesn't tie you in).
#12
Just spoken to BG for about an hour, at the end of which they hung up on me so I'm now phoning back. They told me that click energy 6 is going to be dropping 10%, so I asked for the unit prices.

tier 1:
6.483
going to:
6.482

tier 2:
3.269
going to:
3.109

I then asked if that was 10% lower (I know it isn't!) the girl said she'd have to go and get her calculator, 15 minutes later and she hung up on me, probably after not being able to work out whether it's 10% or not!!
#13
Spoken to them again and the idiot this time said that unit prices aren't dropping but the cost of the bill is going down! Asked for a manager but he refused.

On the phone to complaints now!
#14
Hey Benji !
I've just been having a closer look at the email they sent us regarding the 10% price cut.
I've a feeling the con may be in the wording I've highlighted in red.
Like I've written before you need to be a qualified accountant to work out their figures.

Keep us updated Benji, you're doing a good job :)


Dear xxxxxxxx

Today we are pleased to be the first energy supplier to announce a drop in our gas prices and [COLOR="red"]as a Click Energy 6 customer you'll be saving on average £137* compared to our standard tariff[/COLOR].
We'll automatically re-assess your monthly direct debit for you so you don't need to do anything.
Providing you with cheaper energy.

We were keen to pass on this price cut as soon as possible so that you benefit from a reduction in your bill. Although the gas markets are still volatile, we remain committed to reducing prices again if and when we can in the future.

Making life easier by putting you in control.

Don't forget as a paperless billing customer it's really easy to manage your account online.

• Submit your meter readings
• Pay your bill and view your account balance
• View your payment history
• View graphs of your home’s energy usage

You can save more money with our energy efficiency advice.

To help even more, we have a dedicated team of energy consultants thinking about how you can use less energy. We have a range of helpful tips and advice that on average could save British Gas customers £175** per year.

At British Gas we know your home is your world which is why we hope this drop in prices will be a welcome saving during these difficult times.

Thank you for being a British Gas customer which we very much appreciate.

Yours sincerely,



Phil Bentley
Managing Director


--------------------------------------------------------------------------------

Read the British Gas Privacy Policy

British Gas Trading Limited registered in England No. 3078711.
Registered Office: Mill Stream, Maidenhead Road, Windsor, Berkshire, SL4 5GD.

If you do not wish to receive emails from British Gas, please click here to unsubscribe.
Please note that you will still receive account and service related messages by email.

[COLOR="Red"]*Versus our standard tariff prices. Based on average annual consumption of 20,500 kWh for gas and 3,300 kWh for single rate electricity, paying by Monthly Direct Debit, averaged across all regions, rounded and including VAT. Prices as at 19th February 2009.[/COLOR]

*Based on Energy Savers Report data January 2006 – October 2007 plus efficiency advice
1 Like #15
Phoned complaints who said that click 6 will be reducing in price by the same amount (10%) however the figures haven't been released yet. Sounded a bit fishy to me, so I asked if they would go up again in the future, to which they said that as long as the standard price doesn't rise then click 6 won't rise again. ie it's a fixed discount from the standard prices.

So I asked for this in writing, which he was happy to do once he'd checked that the information he had given me was correct. Don't even get me started on why he gave out information which he didn't even know was correct! I doubt very much he'll put in writing what he's said as it's effectively 2.5% cheaper than websaver 1 and it has no tie in.


Click 6 will go the same way as click 5 did, raise the prices to either get more money or force people on to the newer tariffs.


Also the 10% price cut is only about 7.5% as it's off the standard tariff (which no one should be on anyway!)
#16
I agree with you Benji, I think BG have dug themselves into a hole with the Click6 and then bringing out 2 new tariffs.
I've no doubt however that they will lie and cheat their way out of it someway or another, they're masters at it.

Bills are due out soon and we should be getting someone round to read the meter so we will see what happens in the coming month.

Watch this space>>>>>>>>>
#17
Benjimoron
Phoned complaints who said that click 6 will be reducing in price by the same amount (10%) however the figures haven't been released yet. Sounded a bit fishy to me, so I asked if they would go up again in the future, to which they said that as long as the standard price doesn't rise then click 6 won't rise again. ie it's a fixed discount from the standard prices.

So I asked for this in writing, which he was happy to do once he'd checked that the information he had given me was correct. Don't even get me started on why he gave out information which he didn't even know was correct! I doubt very much he'll put in writing what he's said as it's effectively 2.5% cheaper than websaver 1 and it has no tie in.


Click 6 will go the same way as click 5 did, raise the prices to either get more money or force people on to the newer tariffs.


Also the 10% price cut is only about 7.5% as it's off the standard tariff (which no one should be on anyway!)



Bit of an update, received a letter from BG, was hoping it would confirm what the guy told me, what it basically said in really bad English and as complex as they could possibly make it was that prices could go up and prices could go down. Not what the guy told me on the phone! So I phoned up and spoke to a few people who all couldn't help me and didn't have a clue about the answer to the question either. Eventually I spoke to a helpful guy who explained it all and agreed with me that it's all one big con!

Anyway, just been looking at MSE and see Martin has written about it, just about to read it myself.

http://www.moneysavingexpert.com/utilities/you-switch-gas-electricity


"Its standard, ‘dual-fuel’ & pre-pay gas prices will fall by 10%, sadly its online tariffs will fall less, Click Energy5 by 6.6% and Click Energy6 by 3.6% (originally it indicated these would be cut by roughly 10% too!). "

"Exposed! Brit. Gas only cutting prices by 3.6%, not 10%! Scot. & South. drops all prices!
Last month, British Gas announced 10% standard gas price cuts to start 19 Feb. We asked "what about online tariffs?", and it indicated they'll be cut roughly 10% too. Now the figures are out, yet Click6 is ONLY being cut by 3.6% and Click5 by 6.6%, impacting 400,000 homes"

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