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Is zavvi always really slow in dispatching? Or is it just my luck?

tinkerbell28tinkerbell28

I ordered over a week ago now, I used my HUKD voucher towards some JRM fun in the form of The Tudors.

Anyhow, it's still not been dispatched, payment for the difference has been taken days ago and I have had Amazon and Play orders all manage to turn up ordered at the same time.
I have sent a query so awaiting a reply but are they always this slow? Or am I just unlucky?

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