Issue with Parcel Monkey - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Issue with Parcel Monkey

£0.00 @
I have an issue with a collection I arranged with Parcel Monkey. They (City Link) were supposed to come yesterday to collect but no one ever showed up. However, their tracking status says otherwise, t… Read More
Downloader Avatar
5y, 11m agoPosted 5 years, 11 months ago
I have an issue with a collection I arranged with Parcel Monkey. They (City Link) were supposed to come yesterday to collect but no one ever showed up. However, their tracking status says otherwise, that a package has been collected.

I checked the tracking again today and it seems like they have mysteriously delivered something to the other end.

I contacted Parcel Monkey to inform that the driver never showed and I would like to cancel my order as it's time-sensitve and would prefer to use collectmyparcel (with dhl) which never disappoint. Parcel Monkey replied back and insisted that the package has been collected already as per tracking status.

What am I suppose to do now?
Tags:
Downloader Avatar
5y, 11m agoPosted 5 years, 11 months ago
Options

All Comments

(6) Jump to unreadPost a comment
Comments/page:
#1
If it's been 'delivered' then get in touch with the person you're trying to send it to & get them to raise merry hell with Parcel Monkey ("Where's my package?" etc).
banned#2
contact other person and see what the hell theyve received, then contact the monkey who cocked it up and let them know things should get sorted
#3
Yeah I have already contacted the other person to find out what he received from them, if anything at all.
#4
city link = waste of time
#5
simple as for pickup and delivery do they not have POD's (proof of delivery notations such as signed for etc)
#6
well the guy just got back to me, and guess what..he got a bunch of gigantic paintings of flowers from City Link X)

Edited By: Downloader on May 13, 2011 19:00

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!