Item from US getting returned
I bought a Uke for my bro from the US, but he decided he didn't want it (It was a surprise so he couldn't really say no, but he did...)
So I asked the sender if I could send it back and he said he would happily take it back but asked me to check if he would be made to pay any fees for it.
So I called Parcelforce, the people with the parcel to check, I phoned up and they're literally the biggest **** idiots in the world!!
I gave them the Tracking reference and said I wanted to send it back but wanted to check if I the sender would pay any fees.
To that she replied
"I do not know what you are trying to say sir, all I know is if something comes into the European Union then then it will have tax'
Then I rephrased my question so it would be easier for the stupid **** to understand and her response:
" I do not understand what you are trying to say but I have just sent an email and your parcel will be sent back, Goodbye"
and then she **** hung up!!!!
Rant over.
but will the seller be made to pay any fees?
All Comments (11)
Jump to unread Post a CommentOnly the seller will know when he gets it what fees he has to pay.
Edited By: Predikuesi on Jun 20, 2012 15:53
He said it would have the same tracking on it as it had when it was coming to me
Edited By: hitmant on Jun 20, 2012 15:55
So the REAL reason you don't want it is cos its gonna cost more than you thought. Amirite?????? :p
So the REAL reason you don't want it is cos its gonna cost more than you thought. Amirite?????? :p
Close, my bro saw the price and said he'd rather buy a PS3 :L
7.8 Where the Customer refuses to pay the charges, referred to in 7.7 above, the Consignment (or relevant part) may be disposed of by Parcelforce Worldwide as it sees fit.
link
My guess is that the seller will only be liable to pay the returns postage, as the consignment never completed customs clearance.
Edited By: SUMMONER on Jun 21, 2012 12:35
7.8 Where the Customer refuses to pay the charges, referred to in 7.7 above, the Consignment (or relevant part) may be disposed of by Parcelforce Worldwide as it sees fit.
link
My guess is that the seller will only be liable to pay the returns postage, as the consignment never completed customs clearance.
It must have cleared customs else PF wouldn't be holding it. They effectively 'buy' the customs debt + add a handling charge on top. That's how i've always understood it to happen.