Item not recieved from play.com - HotUKDeals
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Item not recieved from play.com

dark_like_vader Avatar
8y, 9m agoPosted 8 years, 9 months ago
sorry if ive posted in wrong department

I ordered a 2gig micro sd from play.com last saturday and recieved a dispatch confirmation sunday. 5 days have now passed and nothings arrived
I was just wondering if any else has had trouble with play.com, as its the first time ive purchased from them
I cant seem to complain until 21 days have passed which is rediculous!
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dark_like_vader Avatar
8y, 9m agoPosted 8 years, 9 months ago
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#1
I would wait a few more days as it usually takes a good while for things to arrive after they say they have dispatched. Ive placed loads of orders with them and none have gone missing but they have taken on average well over a week to get to me. Delivery times obviously vary from area to area but where i live it usually takes just over a week from dispatch email to arrival
#2
I agree, could still be on its way

If not, after the 21 days you can click refund or replacement, and they are pretty swift in getting it sorted

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