Sold a phone on the forums, sent recorded delivery. Just been advised that package arrived opened with phone stolen.
When do I refund, after (if) I get refund from Royal Mail or straight away?
Any rules on here re: this?
Reason I ask is that this is th 2nd time this has happened to me in the last 6 months and it took ages to get the money last time. Feel that I'm bound to give immediate refund but well p!ssed off with the Royal Mail