items stolen from auction room......... - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

items stolen from auction room.........

Mardyass Avatar
6y, 5m agoPosted 6 years, 5 months ago
keep thinking this one over.......
who do you think is responsible?

I took items to auction there were 5 specific items in each box

The lots were signed in,paperwork completed and the auction took place

Afterwards the buyers of said boxes were not happy as they bid for a lot of 5 yet someone had helped themsleves to 1 item from each box leaving only 4 items in each lot so in hindsight the buyers were not getting what they thought they were and were disputing the amounts they had bid,too right i would in their situation too

Auction house said it wasnt their problem,I disagreed as the items were checked and signed in

its now gone to management for them to look into and the payment is on hold til they make a decision

Am i correct in thinking that once items are checked/signed in at an auction the responsibility falls on the auction house?
Mardyass Avatar
6y, 5m agoPosted 6 years, 5 months ago
Options

All Comments

(26) Jump to unreadPost a comment
Comments/page:
#1
I would have thought so yes, surely they have taken responsibility for the items, once signed over
banned#2
Auction house is responsible IMO, once they signed to accept the good they are responsible for them.

This is just my opinion however
banned#3
PS: That is the weirdest thief I've ever heard of.
#4
vibeone
PS: That is the weirdest thief I've ever heard of.
even weirder when the items in question were live animals:x
banned#5
Mardyass
even weirder when the items in question were live animals:x


live animals, in a box, ermmm what animals
#6
ducklings
#7
were the boxes signed in without checking thier contents ? they might have just signed for the 5 boxes. its like signing for a parcel from a delivery courier, then checking the contents afterwards, you'd be a bit miffed & try to get some recompense.

ah just seen what was in the boxes, so someone stole 5 ducklings :thinking:
banned#8
perhaps one just quacked it,










O never mind
#9
no each box is opened and checked for correct amounts and correct breeds etc so each box is signed in as a seperate
#10
the auction house have got to be responsible as they took them from you. If you're in a hairdressers or somewhere and they take your coat or something to hang it up while you have your hair done and something happens to the coat then they are responsible for it even though it isn't signed in and them looking after your coat isn't the purpose of their business so any goods signed into them as part of their business has to be their responsibility.
#11
Surely would depend on the T&C's.
#12
Mardyass
no each box is opened and checked for correct amounts and correct breeds etc so each box is signed in as a seperate


its gotta be down to the auction house then.
#13
thanks for the input think i will stick to my guns then and disagree that its their responsibility,cant wait to see what decision the management make on this one!
banned#14
Mardyass
even weirder when the items in question were live animals:x


Maybe he/she is starting a zoo?

inb4 sassie attempts to cause a scene


sassie
live animals, in a box, ermmm what animals


oopsies! Too late!
#15
You should check any paperwork you signed with the auction house to see what their policy is, and take it from there. That said, once the items are out of your posession and in theirs, surely they should be responsible?
#16
its totally insane that someone would steal ducklings but i guess if theres money in anything they will take it :(

oh dont worry all animals are health inspected and defra are on site at the auction house to make sure everything is above board and rules are stuck to
banned#17
Mardyass
ducklings


awwwww


havent you already been paid then, if so how can they make you responsible
#18
they must be responsible, unless they offer and explicitly warn you to stay with your items until the moment they're given to the buyer. but auction houses take delivery of stuff days before sometimes, they have like vaults and insurance and stuff.
#19
I once dealt with an Insurance claim where a guy purchased a TV from an online retailed and when it was delivered (along with alot of other AV equipment) he opened the box and discovered the TV had been replaced with bricks and a pallet. The guy ended up going to court due to the terms and conditions of the retailer AND the delivery company said that all parcels should be checked before signing for them.

Who actually opens their parcels before signing for them?
#20
no payment is on hold whilst management make a decision as to whats going on,i left after the buyers were moaning about not getting what they had paid for and they wanted a reduced price (I'd of been the same in their shoes im sure)
Auction house said they would be in touch once management had looked into it

I dont know if they gave the bidders a reduction or not but if they did I hope they aren't going to reduce the payment I recieve because of it
#21
Phychlone
Surely would depend on the T&C's.


T&C are irrelevant, if it was lost or damaged whilst in their controlled possession then they are liable for the loss, no matter what the T&C say.
#22
surely I can't be the only person who thought that this was a brainteaser? Sorry to hear what's happened OP
#23
Should be Auction House, its part of their managment process to take care and sell them - its what they take their fee for, they are accountable whilst in their possesion.
#24
i would be surprised if the auction house wasn't insured against something such as this?
#25
Phychlone
I once dealt with an Insurance claim where a guy purchased a TV from an online retailed and when it was delivered (along with alot of other AV equipment) he opened the box and discovered the TV had been replaced with bricks and a pallet. The guy ended up going to court due to the terms and conditions of the retailer AND the delivery company said that all parcels should be checked before signing for them.

Who actually opens their parcels before signing for them?


I had something similar last year but in my case was I sent myself a 2 week old plasma in its original packaging which was intact and added pillows and a sheet to the screen and when it arrived it had loads of black bin bags around it that did sent alarm bells ringing, paid £80 to send, the box was smashed to pieces and tv was smashed to pieces and the company claimed that as I signed for it that way I had no recourse, then also said that its not their responsibility to get items to a destination undamaged despite insurance(which is why I paid £80!) and its the senders responsibility!
#26
Duckling soup was delicious tonight

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!