keep thinking this one over.......
who do you think is responsible?
I took items to auction there were 5 specific items in each box
The lots were signed in,paperwork completed and the auction took place
Afterwards the buyers of said boxes were not happy as they bid for a lot of 5 yet someone had helped themsleves to 1 item from each box leaving only 4 items in each lot so in hindsight the buyers were not getting what they thought they were and were disputing the amounts they had bid,too right i would in their situation too
Auction house said it wasnt their problem,I disagreed as the items were checked and signed in
its now gone to management for them to look into and the payment is on hold til they make a decision
Am i correct in thinking that once items are checked/signed in at an auction the responsibility falls on the auction house?