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itunes download help

fizziebabes Avatar
8y, 1w agoPosted 8 years, 1 week ago
every time i try to download a movie or a video on ITunes it cuts my internet connection off after about 2 mins of download, download is 699.7mb and it is 22mb through after cutting off 3 times so far, it also says it's going to take 12 hours to load,
the last time i gave up as it was going to take 37 hours for the hulk movie, and it cut off my connection about 25 times before i gave up.
the items are charged from my sons credit and he's not getting the product,
can any one help or advise

thanks
xx fizzie xx
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fizziebabes Avatar
8y, 1w agoPosted 8 years, 1 week ago
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#1
could be your isp blocking downloads maybe?
#2
how would i find out if it was, i can download other stuff from itunes and other sites with no problem, thanks
1 Like #3
speak to your isp

some have download barriers which stop u downloading during certain peak hours and such

at the very least they should be able to look at your line and see why it keeps disconnecting
#4
thanks i'll give them a call in the morning, thanks for you help xx rep added

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