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mathsnut76 Avatar
5y, 11m agoPosted 5 years, 11 months ago
Hi just wondering if anyone on here can help me
My son received the new ipod touch 4th gen for xmas and it came with a 15 itunes card but he has peeled it instead of scratching it and 2 digits are missing now :(
What shall we do is it lost forever ?
Any help would be appreciated
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mathsnut76 Avatar
5y, 11m agoPosted 5 years, 11 months ago

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try inputting and guessing the 2 digits first in itunes. After a few times it might just ask you one more question about the card before letting you have it anyway.
If that fails, you can email apple support via itunes about it.
The form will ask what is left of it and then after a day or 2 someone will email you back with a new code.

your problem is very common. I just went through this process having wiped 1/3 off my itunes card. Still went through the form bit fine

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