Ive made an error with XBOX live, put my 12 month code in another gamertag. - HotUKDeals
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Ive made an error with XBOX live, put my 12 month code in another gamertag.

timwishart Avatar
9y, 7m agoPosted 9 years, 7 months ago
I have 2 gamertags on my 360, so friends can just choose the other one when I want to play 2 player.

Unfortunately I was logged into the 2nd player account when I redeemed my code. Now when I go online to play games this second player gamer tag that I used the code for has no gamer points and I have to start the games from scratch.

Is there any way to change over the code to the gamer tag I have with all my game saves?

Any help would be appreciated.



Many thanks.
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timwishart Avatar
9y, 7m agoPosted 9 years, 7 months ago
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#1
I had to ring XBox Live support the other week and got through extremely quickly. They're very helpful, I definitely recommend you give them a call and ask them to simply transfer the subscription.

Edit: Some of the best customer service I've encountered.

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