Jackpotjoy query. - HotUKDeals
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Jackpotjoy query.

Starlet Avatar
9y, 3m agoPosted 9 years, 3 months ago
I won £40 on the bingo there earlier, yay...my first ever win on one of these many bingo sites that have been popping up around here etc, shame though tthat the jackpot was shared 4 ways...hadn't seen any others shared at all, then the one I win is a 4 wayer, boo. Can't complain though :)

But..when I went to withdraw it it says I can't and I need to deposit another £58 first... £58?? I know some of these places make you deposit a little bit and have some strange rules, but £58 seems major.

I signed up through quidco, deposited £10 and then they matched the £10...so I had £20 to play with and the £25 quidco.

Does anyone have experience with Jackpotjoy and know how they work, or can anyone decipher the TOS to work out why they want me to deposit another £58 first?!

Error when I try withdraw:

Sorry we are not able to process your withdrawal at this time.
In order to make a withdrawal you need to wager another £58.23 as outlined in the Bonus Terms & Conditions.

TOS:

Sign Up Bonus Terms and Conditions
This bonus is a first time sign up bonus that is applied to members FIRST DEPOSIT ONLY. This cannot be combined with any other bonus or promotion nor can it be given to future deposits.

In the event a member deposits an amount that does not qualify for a bonus they will NOT be able to claim the bonus on subsequent deposits that would have qualified for a bonus.

Qualifying players will have their account credited with the bonus providing their deposit meets the minimum and maximum deposit requirements. The following types of bonus are defined as follows:
Sign Up Bonus Terms and Conditions

* Exact Bonus - Bonus amount is a fixed value.
* Cash Match Exact - Bonus amount is equal to the players deposit.
* Cash Match Percentage - Bonus amount is a percentage of the players deposit. A 50% Cash Match would be a bonus equal to half the players deposit.
* Prize Point Bonus - Player receives 1000 prize points for every pound / dollar etc they deposit.

Players are only allowed ONE active account. Winnings will only be processed to players who have one account. If a player has more than one account, all winnings will be VOID. If the name on a players account does not match the name on the credit card(s) used to make deposits to the account, all winnings for that account will be VOID. Any abuse or fraudulent activity with relation to a player's account or any bonuses awarded or offered, will result in the account to be closed and any winnings will immediately be VOID.

Members are required to wager FOUR times the total amount deposited (member deposit + promotional bonus) BEFORE it will be possible to make a withdrawal. The following games are excluded from meeting these wagering requirements:

* Multi-hand, and single-hand video poker.
* Blackjack
* Roulette

Any wagering on these games will NOT be included as part of a members wagering requirements with respect to the withdrawal of funds.

All bonus amounts are for wagering purposes only. No withdrawal will be honoured for an amount less than the sign up bonus. Upon a member's FIRST withdrawal (regardless of the number of deposits), any amount up to the equivalent value of the PLAY BONUS will be deducted from the members account prior to settlement. The initial amount wagered by a member will be deducted from their initial deposit(s) rather than from the bonus amount. In all cases a member must make a withdrawal (or spend the bonus) within fourteen days from when the bonus was credited or such bonus credits will be deducted from your play balance at our sole discretion.

All withdrawals will be subject to audit before being processed. Gamesys Ltd reserves all rights to void bonuses or any winnings for failed audits. Gamesys Ltd reserves the right to modify these rules or cancel this promotion at its sole discretion.

By participating in this bonus, you agree to be bound by these rules and to the decisions of Gamesys Ltd (whose decisions are final and binding in all respects). This bonus is subject to our official Terms and Conditions, which shall be binding in all cases. You must comply at all times with the standards and/or laws in any jurisdiction where you are located or residing.

Any applicable taxes and fees in connection with any winnings awarded to you are your sole responsibility.

If you have any further questions regarding this promotion, please contact Customer Support for assistance.
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Starlet Avatar
9y, 3m agoPosted 9 years, 3 months ago
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#1
Starlet
I won £40 on the bingo there earlier, yay...my first ever win on one of these many bingo sites that have been popping up around here etc, shame though tthat the jackpot was shared 4 ways...hadn't seen any others shared at all, then the one I win is a 4 wayer, boo. Can't complain though :)

But..when I went to withdraw it it says I can't and I need to deposit another £58 first...£58?? I know some of these places make you deposit a little bit and have some strange rules, but £58 seems major.

I signed up through quidco, deposited £10 and then they matched the £10...so I had £20 to play with and the £25 quidco.

Does anyone have experience with Jackpotjoy and know how they work, or can anyone decipher the TOS to work out why they want me to deposit another £58 first?!

Error when I try withdraw:



TOS:

housey housey
#2
you dont need to deposit that amount

just bet it - ie keep betting till its all gone!

to be honest the DOND slot is entertaining
#3
Members are required to wager FOUR times the total amount deposited (member deposit [capped at the maximum potential promotional bonus amount] + promotional bonus) BEFORE it will be possible to make a withdrawal.


So if you 'deposited' £10 + £10 bonus (£20) then that part of the T&Cs make it sound like you have to wager £80 total before you can make a withdrawal. So have you wagered £21.77 (your initial £20 plus another £1.77 somewhere?)

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