I have just purchased software from Jigsaw 24 but needed to return it due to the fact that my MAC operating system was too low a spec to run. I made the call back within 20 minutes to cancel my order but it had already been shipped. Efficient you may say - or maybe just a desperation to exercise their ultra expensive penalisation system for making a mistake. To receive a standard piece of software and return it you will be looking at paying in the region of £16. And that is in unopened - immaculate condition! Jigsaw 24 also invoke a discretionary one month of invoice date restocking fee which could amount to anything between 10% and 50% of your purchase (depending on condition of course). I wouldn't like to be the person tearing the wrapper accidently on a £1000 piece of software!