What was your experience?
My Sony LCD has suddenly developed some very annoying vertical shadows on the right hand side of the TV. From talking to a couple of mates, I believe this is a panel issue and that the panel will need to be replaced.
John Lewis have stated that they will send out an independent engineer to assess the problem, and a decision will be made if a repair is cost efficient or not.
If it is.......the repair will take 2-3 weeks, but with the World Cup round the corner it looks like I'll have to hang on.
Couple of quick questions - how many people have actually claimed and received:-
a) a quick repair b) a replacement TV c) a cash alternative?