Could be very useful for some people...................
John Lewis is extending its famed ‘Never Knowingly Undersold’ price promise to its online store.
The pledge has previously been limited to its bricks and mortar outlets, which matched the price of other retailers within an eight-mile radius.
Now the scheme, which dates back to 1925, will also apply to John Lewis’s fast growing internet operation.
The company, which is owned by its employees, has now decided to match the web prices charged by other retailers which have mainstream high street or shopping mall outlets.
However it will NOT match prices charged by web-only retailers such as AMAZON, which don’t have the same building and staffing overheads
‘We have, for 85 years, matched the prices of our high street competitors when they lower their prices and “Never Knowingly Undersold” has become the bedrock of our business.
‘It is our promise on quality, price and service. ‘We understand consumers now wish to shop in different ways – be it in store, on the phone or online.
‘To provide a consistent brand proposition as well as quality and uniform service to all of our customers, John Lewis now makes the following commitments:
‘We will check the nationwide prices of national high street competitors, including prices on their websites and during sales, and match their prices;
‘We will check and match the prices of high street competitors local to our shops, including their sale prices;
‘We will match a price before a customer purchases, or refund the difference for up to 28-days post-purchase, against any high street competitor in the UK.’
The company caused controversy in 2007 when it limited the extent of the price match promise to within eight miles of its stores. http://www.dailymail.co.uk/news/article-1314430/A-new-promise-John-Lewis-Retailer-pledges-match-online-prices-competitors.html