Just asked Orange for my PAC but didn't get retention offer. - HotUKDeals
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Just asked Orange for my PAC but didn't get retention offer.

£0.00 @ Orange
I'm planning on leaving Orange and when I rang for my Pac, was surprised that they didn't try and match the offer or even make any offer. Could it be that I told them the deal I was looking at wa…
ScubaDudes Avatar
6y, 7m agoPosted 6 years, 7 months ago
I'm planning on leaving Orange and when I rang for my Pac, was surprised that they didn't try and match the offer or even make any offer.

Could it be that I told them the deal I was looking at was with T-mobile and apparently T-mobile and Orange are merging
Other Links From Orange:
ScubaDudes Avatar
6y, 7m agoPosted 6 years, 7 months ago
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(16) Jump to unreadPost a comment
Comments/page:
#1
they dont love you
banned#2
UNLUCKY

I got retention and no they aint
#3
I got mine from o2 on Wednesday and didn't get offered anything either.
#4
ODB_69
UNLUCKY

I got retention and no they aint


you can get tablets for that :p
#5
The last time I upgraded I was told to take the offer or run and jump! Im due an upgrade Monday. Will probably run down my contract. I get free home broadband, 600 mins and unlimited texs for £25 a month. What did they offer you? Its not looking very good!
#6
Yes, I guess they hate me. The info on the Orange/T-mobile merger is here -
Clinker

This is the deal I'm looking at, what do you think for a low user?.

My Post
#7
why you want to stay with orange is beyond me.. overbranded junkware, disconnections, bad signal sometimes..

i keep forgetting to complain!
#8
I've been with them 17 years and never had a problem and they let me go just like that. :(

Edited By: gavjbrown on Aug 06, 2010 23:05: cauliflower
1 Like #9
Yep they're merging so a competing Orange Deal when leaving T-Mobile or reverse as here, will not garner any retention deals... as you're just moving into a sister company.

Everything Everywhere I think is the new parent company with EE shops having both or one of the two brands.

I would of asked why exactly no retention, hung up and come back with a Three/O2/Voda offer to bargain with when asking for PAC
#10
i've just left them....previously had 200 mins unlimited text for £10 per month....offered same deal with crap phone for £25 per month....
#11
When you're asking for your PAC, claiming that you're off to join O2 is by far the best lie to use. Since an O2 mobile contract gets you £5 a month off your O2 broadband contract, you can knock a healthy £120 off your TCO figure. Makes for a way stronger haggling position.
#12
they will probably call you in a few days , thats what vodafone done with me
#13
wallzer
they will probably call you in a few days , thats what vodafone done with me


if he has a pac and uses it straight away it will have already gone through in a few days.
#14
Not got my pac yet as its being posted out.
#15
Even if they give u the PAC, you don't have to use. You can wait until it expires and request it again and see if they will offer you the next time.
#16
I didn't get the upgrade I wanted from 02 (and that was after I lied about going to Vodafone). Went all the way through to cancellation dept and got the PAC code. Think they're wise now to folk fibbing to get a better deal. OH ended up buying the phone for me elsewhere and I just kept the simplicity plan.

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