Ok my flatmate has a 5 month old laptop which stopped working, Vista seems to have vanished and wont boot.
She took it to uni who messed around with it so she cant get into recovery parition.
She got it from Currys who refuse to help saying Acer have to deal with it, but when she phoned Acer they just say she has to spend £50 buying a new recovery disc which takes about a month to arrive because they need to send her a form where she has to put in her serial numbers etc.
Or pay £70 for them to collect and "fix" it.
Useless basically but is there anything she can do since its still under warranty?