ok so i bought a game from ebay about a week and half ago, and paid through paypal but had no contact from the seller, i sent about 5-6 messages to them asking if it was sent out,
today i finally decided to put in a dispute through paypal, i logged into paypal, put in item number and proceeded to make the claim, but then paypal page loaded with a message saying ring ebay on this special number and press 6 to sort it out quick and easy.
i spoke to a gentlemen who asked for my username address etc to confirm my account and asked which item i was disputing, he then asked what the problem was and after i told him he told me he would issue me a full refund which would take 3 working days and i wouldnt have to dispute through paypal and that in future contact ebay on this number to sort out any items not recieved.
what i would like to know is. how long has ebay done this for? i thought all refunds had to go through paypal if paid by paypal so quite surprised, didnt have the hassle of filing claim with paypal and waiting 10 days and will get my payment direct into my paypal account within 3 working days.