My sister is doing a charity event and is using the justgiving web-site to collect donations. I have looked into it and although the web-site claims that the charity receives 100% of your donation, having looked into it the charity actually receives 9% less than if the payment had been done via other methods (cash, cheque, paypal gift payment etc).
I'm all for giving to charity but I want them to receive 100% of the money, not 91%! I feel the people giving and receiving are being a bit misled.
"Donating through Justgiving is quick, easy and totally secure. Its also the most efficient way to sponsor me: The Charity gets your money faster and, if youre a UK taxpayer, Justgiving makes sure 25% in Gift Aid, plus a 3% supplement, are added to your donation."
This part I feel is misleading as the 3% supplement is actually part of the gift aid. This makes it look as though justgiving are either giving that part themselves or have an ability to get if from the government where a charity doesn't. This is untrue.
"1. We keep it in our Charities Trust Account and at the end of the week we send 100% of it to the charity."
Technically they are right, as the 9% in fees is taken from the gift aid part. But I still feel it's misleading as the charity only receives 91% of what they should get and if you're not a uk tax payer then the fee is taken from your donation meaning the quote above is untrue.
"Our favourite statistic is that 30% of these donations would not have been made without our service."
This of course sounds great, but how do they know that if their service didn't exist then the money wouldn't have been donated in another way? I'll admit that the service makes it easier but at the cost of 9%. I'd rather the charity actually got that 9% rather than a middleman.
Just wanted your opinions, all welcome!