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Justgiving - Your thoughts please.

Benjimoron Avatar
7y, 8m agoPosted 7 years, 8 months ago
My sister is doing a charity event and is using the justgiving web-site to collect donations. I have looked into it and although the web-site claims that the charity receives 100% of your donation, having looked into it the charity actually receives 9% less than if the payment had been done via other methods (cash, cheque, paypal gift payment etc).

I'm all for giving to charity but I want them to receive 100% of the money, not 91%! I feel the people giving and receiving are being a bit misled.


"Donating through Justgiving is quick, easy and totally secure. Its also the most efficient way to sponsor me: The Charity gets your money faster and, if youre a UK taxpayer, Justgiving makes sure 25% in Gift Aid, plus a 3% supplement, are added to your donation."

This part I feel is misleading as the 3% supplement is actually part of the gift aid. This makes it look as though justgiving are either giving that part themselves or have an ability to get if from the government where a charity doesn't. This is untrue.



"1. We keep it in our Charities Trust Account and at the end of the week we send 100% of it to the charity."

Technically they are right, as the 9% in fees is taken from the gift aid part. But I still feel it's misleading as the charity only receives 91% of what they should get and if you're not a uk tax payer then the fee is taken from your donation meaning the quote above is untrue.



"Our favourite statistic is that 30% of these donations would not have been made without our service."

This of course sounds great, but how do they know that if their service didn't exist then the money wouldn't have been donated in another way? I'll admit that the service makes it easier but at the cost of 9%. I'd rather the charity actually got that 9% rather than a middleman.



Just wanted your opinions, all welcome!
Other Links From justgiving:
Benjimoron Avatar
7y, 8m agoPosted 7 years, 8 months ago
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#1
i hate this kind of thing. if giving to charity, it should all go to charity!
really winds me up.
like around comic relief time when random products start saying we're giving on your behalf and you read the small print and its actually only a couple of pence.....
#2
it's better than sending cash/cheques in the mail, and then processing/cashing/forwarding them.
#3
czar.nik
i hate this kind of thing. if giving to charity, it should all go to charity!
really winds me up.
like around comic relief time when random products start saying we're giving on your behalf and you read the small print and its actually only a couple of pence.....


Totally agree mate, I wouldn't mind if they were upfront about the fee but it's hidden in the small print.
#4
ctuk
it's better than sending cash/cheques in the mail, and then processing/cashing/forwarding them.


I disagree, if you see the people face to face then do cash or a cheque if they'd prefer.

For on-line use paypal gift payment and the charity can get 100% of the donation.
#5
Must go out, will reply to comments later.

Cheers!
#6
Benjimoron
I disagree, if you see the people face to face then do cash or a cheque if they'd prefer.

For on-line use paypal gift payment and the charity can get 100% of the donation.


got to give credit to ebay for a change - they do give 100% to charity

also if you donate % of your takings it lowers your fvf

thanks for pointing out about justgiving - 9% !! :thumbsup:
#7
holly100

thanks for pointing out about justgiving - 9% !! :thumbsup:


No worries, just wondering if anyone has any other opinions?

I was just so annoyed when I heard that they are supposedly helping charities by being a middleman and taking 9% out along the way. Granted it may not all be profit but I'm sure charities could do a much better job themselves especially with the extra 9% income!

The stuff that justgiving do with the pages asking for donations would be much better on somewhere like facebook anyway. That way it could reach far more people too!
#8
I think the just giving site makes it alot easier to donate/sponsor.

They do the gift aid thing which bumps up the donation.

I think with the advent of facebook and various other social network pages the opportunity to promote a charity event is greatly increased, you stick your Just Giving Page link into facebook and you have automatically increased your catchment for sponsors.

My wife used it as a sponsor tool when she did a charity event last year, she managed to raise just shy of £1000 due to the fact it was so easy, nobody had to chase anyone for payments, no cheques had to be cashed, and friends and people she knew but didn't bump into that often were able to sponsor her.

Personally I would say the Pros out weigh the cons.
#9
Celticsun
I think the just giving site makes it alot easier to donate/sponsor.

They do the gift aid thing which bumps up the donation.

I think with the advent of facebook and various other social network pages the opportunity to promote a charity event is greatly increased, you stick your Just Giving Page link into facebook and you have automatically increased your catchment for sponsors.

My wife used it as a sponsor tool when she did a charity event last year, she managed to raise just shy of £1000 due to the fact it was so easy, nobody had to chase anyone for payments, no cheques had to be cashed, and friends and people she knew but didn't bump into that often were able to sponsor her.

Personally I would say the Pros out weigh the cons.



i agree, im running a race for life in june for cancer research and i find it easier to ask for donations to be made online, dont forget i guess something has to pay for all the admin, site fees etc
#10
Celticsun
I think the just giving site makes it alot easier to donate/sponsor.

[COLOR="Red"]It's not that difficult through paypal is it? Just send a gift payment and leave your name/address for gift aid purposes, your name and address is probably already there anyway so saves you having to type it out!![/COLOR]

They do the gift aid thing which bumps up the donation.

[COLOR="red"]Which could still be done via paypal or cash/cheque. All that's needed is name/address/taxpayer status, exactly the same things that justgiving need to know. All the charity needs to do is reclaim the tax back, which I'm sure they would do for an extra 9% income!!![/COLOR]

I think with the advent of facebook and various other social network pages the opportunity to promote a charity event is greatly increased, you stick your Just Giving Page link into facebook and you have automatically increased your catchment for sponsors.

[COLOR="red"]Agreed, although I would do it through facebook/paypal and not have justgiving take their 9%![/COLOR]

My wife used it as a sponsor tool when she did a charity event last year, she managed to raise just shy of £1000 due to the fact it was so easy, nobody had to chase anyone for payments, no cheques had to be cashed, and friends and people she knew but didn't bump into that often were able to sponsor her.

[COLOR="red"]Good news! It's great to do it on-line, but through paypal would give an extra 9% to the charity![/COLOR]

Personally I would say the Pros out weigh the cons.
#11
Thats fine, but if you haven't got a Paypal account its a PITA.

I wouldn't create a paypal account just to donate, i'd think stuff it and not bother
#12
Celticsun
Thats fine, but if you haven't got a Paypal account its a PITA.

I wouldn't create a paypal account just to donate, i'd think stuff it and not bother


I see where you're coming from. But lots of people have paypal accounts. As far as I see paypal should be offered first encouraging people to ensure that 100% of their donation reaches the charity. Justgiving could be offered as an alternative for people who don't want to get a paypal account but people should really try to use paypal as justgiving costs the charity 9% of the donation.
#13
Or if the charity didn't want people to have to have or have to sign up to a paypal account then they could set up a virtual checkout system within paypal where they could donate without needing an account. I think this costs around 3% of the donation so it wouldn't be free but would eliminate the problem of people needing a paypal account. The charity would need to claim the gift aid themselves but for an extra 6% income I'm sure they could afford to pay someone a good wage to send some names/addresses to the government and cash the cheque that arrives.
#14
Where did you get 9% from?

JUST GIVING
#15
Celticsun
Where did you get 9% from?

JUST GIVING


Add on VAT plus the card charges etc you get 9% of your donation.

http://www.justgiving.com/statements/commissions_popup/default.asp

"For a £10 donation:

Total cost to charity £0.89 £0.90 £0.90 "

Credit card charge is slightly lower so only 8.9% but for the other methods 9.0%. Some are even higher.


10.6% If only making a £5 donation. 12% for a £5 donation made using a Visa Delta/Electron card.
#16
To take one of loupomm's donations as an example. A £3 donation that was made, if made by a Visa Delta/Electron card would have cost the charity 15% of that donation! (12.7% if using another debit card).
#17
Fair enough, I still say its the easiest and most efficient way.

It obviously works and people approve as they appear to be very good at it.

The point is its surely better to get a donation and lose 9% than not get a donation at all.
#18
90% of something is better than 100% of nothing. I think 9% is reasonable, with the help of an organisation like justgiving, chairities will have received £millions that they previously wouldn't have. if you want to discuss controversy... how about oxfam spending a crapload of money on advertising/marketing every year
#19
Celticsun

The point is its surely better to get a donation and lose 9% than not get a donation at all.


Yep, but it's far far better to do it through alternative that ensures that 9% goes to the charity too!!!
#20
ctuk
with the help of an organisation like justgiving, chairities will have received £millions that they previously wouldn't have.


The site they provide and the service to charities could be done for far less money, free in most cases.
#21
ctuk
90% of something is better than 100% of nothing. I think 9% is reasonable, with the help of an organisation like justgiving, chairities will have received £millions that they previously wouldn't have. if you want to discuss controversy... how about oxfam spending a crapload of money on advertising/marketing every year


Dont forget the RSPCA, if you do the DD thing each month and donate 2 squids, the amount of carp they send through in terms of leaflets and pens, I would rather they save that rubbish and use their marketing budget to give away as part of their donations.

Pffft Oxfam... great organisation until they became trendy...

Still at least these places DO something, something is always better than nothing.

I remember a few years ago there was a debate when Apple did their (RED) Products and donated a couple of % to AIDS Charities, loads were up in arms about how pathetic the donation was and how Bono was fronting it and if they put their hands in their pockets they could help more etc etc. But everyone overlooked the fact that they didn't have to do it, it was just another angle to boost the charity good on em I say.
#22
91% is better than not getting anything fi you ask me!

Nobody does anything fro free these days, just have to learn to live with it!
#23
I have used Just Giving a few times to fundraise and also to donate. My last fundraising was for Marie Curie Cancer Care (over £1000) and I got about £500 of donations online, quite a few of these, maybe over half I know I would not have got if it wasn't for Just Giving (or some other online service) (friends and relatives abroad etc)

It did 'annoy' me slightly when I read what actually went to the charity after just givings fees but I know more was raised that not using Just Giving in this instance.

Are there any other online donation pages that is easy to use, set up and donate through that does not charge any fees?
#24
Benjimoron;5070543
The site they provide and the service to charities could be done for far less money, free in most cases.

ok... (I'll keep it vague) a while ago, Charlie was helping his friend (Giles) collect money for help for heroes, he was doing a sponsored walk down south somewhere, other than using justgiving, how else could I sponsor 'him' cenveniently ?

and... If there are hundreds/thousands of donations in cash or otherwise, I'm sure anyone would rather have the gift aid sorted for them, rather than having to collect/submit details.. for the sake of 9%.
#25
ctuk
ok... (I'll keep it vague) a while ago, Charlie was helping his friend (Giles) collect money for help for heroes, he was doing a sponsored walk down south somewhere, other than using justgiving, how else could I sponsor 'him' cenveniently ?

[COLOR="Red"]Using gift payment via paypal. This would need to be set up by the charity to enable people to use it most conveniantly. People could set it up themselves but the easiest way would be for the charity to set it up themselves the same way as they currently do with justgiving. It's a simple change of provider for the charities which would enable them to receive an extra 9%. No brainer really![/COLOR]


and... If there are hundreds/thousands of donations in cash or otherwise, I'm sure anyone would rather have the gift aid sorted for them, rather than having to collect/submit details.. for the sake of 9%.

[COLOR="red"]Using paypal all the details would be collected in the same way they currently are by justgiving, all it requires is the charity to press the submit button at the end of the week rather than justgiving! Granted that off-line donations could be a hassle in collecting gift aid details and the charity then claiming them, but we're talking on-line here and on-line makes it all very simple and easy for the charity to do.[/COLOR]
#26
I've got an example too, my sister is doing this charity event and her partner has donated to her on-line. If that had been done via cash or paypal the charity would have received 100% of the money, as it is they are only going to be 91%. That's what annoys me!!!
#27
But Paypal also have charges...as indicated in this link: Seems to work out the same to be honest...
#28
JaimeC
I have used Just Giving a few times to fundraise and also to donate. My last fundraising was for Marie Curie Cancer Care (over £1000) and I got about £500 of donations online, quite a few of these, maybe over half I know I would not have got if it wasn't for Just Giving (or some other online service) (friends and relatives abroad etc)

It did 'annoy' me slightly when I read what actually went to the charity after just givings fees but I know more was raised that not using Just Giving in this instance.

Are there any other online donation pages that is easy to use, set up and donate through that does not charge any fees?


As you say, had that money gone via other services your charity would have received a fair bit more.

Anyone could set this up via paypal and if they want to spread it around to their friends they could use facebook/e-mail etc.

To make it really easy the charities need to get involved and set it up so the money goes straight to them rather than having to go through the individuals. It would be a pretty simple swap for them to make so they stop losing 9% of their income!
#29
chillysapien
But Paypal also have charges...as indicated in this link: Seems to work out the same to be honest...


Hadn't seen your post before, probably got added later as you're a new member and used a link.

What you've posted is paypal through justgiving, I was talking about paypal on its own.

Virgin Money have brought out their site now which is much better than Justgiving. They only take a 2% fee as opposed to JG's 5% and they also only charge a one off fee of £100 for the charity registering as opposed to JG's £15 a month!

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