K810I Master Reset Please Wait Problem - HotUKDeals
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K810I Master Reset Please Wait Problem

ALEXSHEFF92 Avatar
8y, 3m agoPosted 8 years, 3 months ago
Earlier was just gettin my phone ready to take into CEX i did a master reset it turned off turned back on again and it has been like this for hours, as i was just about to trade the phone in i have only 2 days ago thrown away the receipt. Is there any way to solve this problem?
thanks
ALEXSHEFF92 Avatar
8y, 3m agoPosted 8 years, 3 months ago
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1 Like #1
Connect it to seus. should sort it.

Seus = Sony ericsson update service
1 Like #2
I had a similar issue with a SE phone but kinda fixed it by messing about with it. Try taking out the battery with the phone on. Leave it off for 30-60 seocnds. Take out the sim card, memory card, then put the battery back in. Give it a charge for 60 mins, then give it another go. Hope it helps?
#3
Ive tried your method milesy and it doesnt seem to work, thanks though.
and shane how would i connect it to seus?
thanks
#4
ALEXSHEFF92
Ive tried your method milesy and it doesnt seem to work, thanks though.
and shane how would i connect it to seus?
thanks


download seus from SONYERICSSON
install it, connect your phone as it guides you using your usb lead. and let it do its thing.
#5
i have tried installing it but when i run the program it says i need adobe 8 or higher which i have
#6
ALEXSHEFF92
i have tried installing it but when i run the program it says i need adobe 8 or higher which i have


try updating it anyway to latest version Adobe 9
#7
i think it meant flash
#8
to milesy would i leave it on whilst charging the phone for the 60 mins?
thanks
#9
No don't charge it and turn it on. You should only see the charging battery type picture. An hour should be enough.
#10
when am supposed to put back in the sim card, and do you know what the purpose of charging the phone is?
thanks
#11
I have just managed to find the receipt after thinking id thrown it away i bought the phone on 02/09/07 from carphone warhouse pay as you go , do you think they will repair or replace it?
thanks
#12
contact se instead. they will take care of it quicker.

Sony Ericsson on 08705 237 237.

they will book it in over phone, and email you with a ref and freepost address. All se phones have a 2yr warranty
#13
thankyou to dcx and shane my phone is now fixed :)

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