Kitbag - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Kitbag

gloria1997 Avatar
7y, 5m agoPosted 7 years, 5 months ago
Advice please. I tried to order a football kit online from Kitbag. I entered my card details for payment but the screen message stated "unable to process your order at this time - please try again later. No money has been taken from your account". I tried again, with the same result. I then tried later as a last attempt - the order was successfully processed. When I checked my emails I found that 3 orders had been placed. I emailed Kitbag immediately. They emailed back to say that I had to return the additional items at my expense. They said I should have checked my account history before I placed the extra orders. Surely I should be able to return the items free of charge.

Any ideas how I could return these items free and get my refund (approx £160!) quickly.

Gloria
Tags:
Other Links From Kitbag:
gloria1997 Avatar
7y, 5m agoPosted 7 years, 5 months ago
Options

All Comments

(0) Jump to unreadPost a comment
Comments/page:

No comments yet.

Be the first, enter your comment below.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!