I have seen the following text on the La redoute site following a letter saying they didn't have any of the three items I had ordered in stock, not sure if this is the right place to post it but thought I'd share it anyway.
Order code policy:
La Redoute assigns order codes to enable our customers to enjoy the benefits of special discounts and other promotions. Our customers are reminded that La redoute order codes are non transferable and remain the property of the company at all times. Unless otherwise stated La redoute order codes are only valid against full price merchandise and also for single use only