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Landlord help needed(long post sorry)

ryouga Avatar
9y, 5m agoPosted 9 years, 5 months ago
I moved to my town last July 4th, Agency was fantastic, brand new furniture in flat, even gave me a new tv and Dvd player and £4 on meter.

I move out Feburary 13th this year, and the problems begin bad.

First the previous tenant had a party, and left the flat full of dirt, smashed vodka bottles, empty cigarette packs, poo over entrance wall, toilet full of poo, ripped fire alarm from wall.

Anyway The landlord promises to take off £50 from rent if I clean it, which I make spotless, then she refuses the money saying I left the old flat a tip, when I spent about 10 hours making it spotless as im obsessed with cleanliness to the point I mop and hoover floor many times a day, and bleach toilet every day etc.

I felt insulted as the place was so much cleaned I even polished every sideboard, wiped walls, bleached toilet, shampooed carpet and such.

I didnt take pictures as I thought she was a nice agent.

Anyway back to current flat.(flat 2)

The toilet leaks, not fixed, the fridge has no door for freezer, everytime you use washing machine the sewage comes out of shower and smells like poo, the neighbours are junkies who have all night parties and sex orgies and police have been called many times.

Another big thing is when I saw flat at end of Janurary the roof needed new tiles so it was covered with a blue sheet, which means only 3 windows in the house even open, making a fire exit hazard as the ones that do have a sheer drop to street below. Also as I say the stench is bad when washing machine is on and I cant open window. The shower is now faulty as it is stuck on low flow, unless you put the heat to max or off, so you get a scalding shower or a freezing one, and theres no bath there, so I have no choice.

Because of the tiles every time it rains rain and damp comes in which makes us feel ill and get colds and not able to sleep.

There is more problems but I cant remember at moment.

I have reported and reported problems time and time again, all I have had is once a council member of staff came to my house at 7.30am in morning(luckily I was awake for college) to look at fridge, he spent about 10 seconds as he realised problem couldnt be fixed and went away. Also I have a fire alarm dangling from wall with bare electrical wires, which landlord wont fix.

Final problem for now is im on housing benefit, and EVERY month I get loads of phone calls saying they are worried im not going to pay, despite cheques being sent to them, and when I was at college I paid them 1 month in advance! so have a good history with them.

I phoned today to enquire about the problems again and she told me her boss told her "that as I saw these problems when I moved in, I accepted them so therefore they dont have to do anything"

I never saw fridge, I didnt know about sewage or problems, all I knew about was the tiles which were promised to be fixed by when I moved in.
ryouga Avatar
9y, 5m agoPosted 9 years, 5 months ago
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#1
first and foremost - i hope you get the things fixed

secondly - the post makes very little sense to me - you moved in on the 4th of july? got a new tv player and video? then you moved out in febuary - into a flat that was filthy? and then changed flat again?

im sorry - edit the post into a time related order - its very hard to understand

i guess it could be me though
#2
It is in time releated lol apart from maybe 1 line.
#3
I'd look for elsewhere to be honest! (I don't know how to resolve the current landlord issues though!!)
#4
Well im starting university in 3 months, and landlord requires 2 months notice so not much chance of that, plus ive so much stuff in flat it would take a van to move it lol.
#5
I hope you get this mess sorted too!

I would refuse to pay the rent til the problems are sorted. You could goto environmental health too I spose...:?

Let us know how/what you do!
#6
Enviromental health is your best bet. Along with a phone call to the fire brigade.
They will make him act on the fire alarm issue.
Good luck.
#7
I bet if there was a flood in the flat for some peculiar reason :whistling: you would be forced to relocate.

Hope you get it sorted, personally I would have gone round the twist by now if I were you. I can't beleive the s**t some people have to put up with.
#8
Re the fire alarm, call the fire brigade (not 999) tell them the situation and they will contact the landlord. your landlord is legaly required to supply fire alarms in a good working oder.

Re the suage problem, check your contract, as long as you didnt course the issue, call a plumber etc to solve the problem and get them to send the bill to yoru landlord.

also speak to your local government regarding the lanlords requirements to make sure your flat/house is looked after.

HTH let us know how you get on.:thumbsup:
#9
Well I also have to deal with seagulls nesting on the roof(with babies) keeping me awake all night, drunk chav slappers downstairs who never sleep and put music on full, so loud sometimes police have to be called, they also always slam doors, shout "whooping" sounds at top of voice, have dogs in their flat which bark all time, and yesterday outside their flat smelt of pee etc. And im sure they are on drugs as I keep hearing them screaming and moaning like they are on come downs.

the funny thing is my old flat with this landlord was fantastic massive, new furniture etc, current flat has ancient tatty damaged furniture, a rusted microwave, a fridge which doesnt work, forgot to mention Landlady told me if I wanted a replacement I had to pay for it myself.

Also the lock keeps jamming on the inside, so you are trapped on the inside or outside, so far theres always been me or flatmate in, but if one of us wasnt we'd be locked out, as you have to pull lock so many times, even WD40 wont fix it.

Im taking loads of pictures when I move out to prove I made flat neat and tidy, so she doesnt claim I made a mess.
#10
There is a procedure to go through to get the landlord to rectify these issues...Citizens Advice will have all the info you require....but if it were me I'd be handing in my notice and getting another letting..even if it was in a first class state of repair I'd rather not live next door to junkies and head bangers.
#11
currychops
There is a procedure to go through to get the landlord to rectify these issues...Citizens Advice will have all the info you require....but if it were me I'd be handing in my notice and getting another letting..even if it was in a first class state of repair I'd rather not live next door to junkies and head bangers.


Yeah, tenants have rights. The landlord should come & fix then replace things if they're beyond repair.


Another thing you can do is keep to write a letter to the landlord about the problem, and ask for a reply. At least this may cover your back when you decide to move out and the landlord has no recollection of the problem but is asking for money/withholding any deposit.

Personally, I'd move out asap. There are plenty of rental-properties on the market with more understanding landlords.
#12
Well I want to move, but signing on at minute, so very few landlords take people on hb,plus it would be a hassle as I would need at least a small van to move my stuff so its not worth it for just 3 months.

If I didnt have all my stuff and lived out of a backpack, or even a car boot I would of moved months ago.
#13
For good advice on your housing issues, please check this site out:

http://england.shelter.org.uk/advice/advice-4037.cfm

The website is really helpful for this type of advice...
#14
FonZe
Re the fire alarm, call the fire brigade (not 999) tell them the situation and they will contact the landlord. your landlord is legaly required to supply fire alarms in a good working oder.

Re the suage problem, check your contract, as long as you didnt course the issue, call a plumber etc to solve the problem and get them to send the bill to yoru landlord.

also speak to your local government regarding the lanlords requirements to make sure your flat/house is looked after.

HTH let us know how you get on.:thumbsup:


start of by doing what fonze said. that will make the landlord think more seriously and start acting.
#15
Well after I made original post, I phoned enviromental health and the woman was appauled and said she will send an officer out sometime over n ext few days, as I shouldnt be living in these conditions

It is affecting our health as well, my flatmate who's bedroom has the worst damp in house(one wall is just all wet) has a permanent cold and blocked nose, I have a minor permanent cold, i.e bad throat and dizzy.
1 Like #16
Hi

I am a landlord, of the nice variety though! Firstly, I do hope you signed a very detailed inventory at the start of your tenancy?! They are worth their weight in gold, especially in your sort of situation.

Secondly, I would get yourself onto one of the many landlord forums, there are loads out there, but I have found the best one to be LandlordZone and MSE have a pretty good landlord/tenant forum too.

You have loads of rights as a tenant, probably far more than we do as landlords to be honest, so as long as you are keeping up to date on your rent and complying with your tenancy agreement then everything points in your favour.

If it is an agent that is acting on behalf of the landlord, I am most surprised that they haven't had these jobs fixed for you, are they are a reputable Agency? and are they a member of ARLA?

I hope you get sorted soon. Good luck :thumbsup:
#17
Nope inventory just listed items and not their conditions which I saw as great as they couldnt say they were damaged when I left.
#18
amanda f
Hi

I am a landlord, of the nice variety though! Firstly, I do hope you signed a very detailed inventory at the start of your tenancy?! They are worth their weight in gold, especially in your sort of situation.

Secondly, I would get yourself onto one of the many landlord forums, there are loads out there, but I have found the best one to be LandlordZone and MSE have a pretty good landlord/tenant forum too.

You have loads of rights as a tenant, probably far more than we do as landlords to be honest, so as long as you are keeping up to date on your rent and complying with your tenancy agreement then everything points in your favour.

If it is an agent that is acting on behalf of the landlord, I am most surprised that they haven't had these jobs fixed for you, are they are a reputable Agency? and are they a member of ARLA?

I hope you get sorted soon. Good luck :thumbsup:


I have to agree, not all landlords are tyrants. I would approach the letting agents with all your problems in writing & give it a few day's & then, if nothing is done, contact the CAB. I wish you luck & remember the law is on your side! :)
#19
I'm sorry to hear about your situation, I really do hope you get it all sorted!
I would PM seancampbell if its urgent.

If not I'm sure he'll be along at some point to comment.

Follow his advice and you cant go far wrong.
Good luck!

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