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Laptop has virus???

Tracey6101 Avatar
5y, 11m agoPosted 5 years, 11 months ago
I just got back from a week away and i got a call from bt saying that i had a virus on my pc/laptop ive not noticed anything different going on and asked how they would know and the guy said they were sent messages. Im pretty useless at this sort of thing but he wanted to access my laptop and try fix it, i asked him to call back (only been in 10 mins and suitcases everywhere!) anyway is there anything i can use download to check if i have a virus??
thanks for any help
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Tracey6101 Avatar
5y, 11m agoPosted 5 years, 11 months ago
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#1
lol - what a scam
#2
it's a scam
#3
Hmm i maybe wrong but i would hold off why not ask him for a phone number so you can phone them back.Something sounds not right but i maybe wrong.
#4
do not answer your phone for the rest of the week
#5
I did think that, thats why i asked him to call me back. then i'd check if i actually did have one. thanks guys
#6
#7
Quite possibly a scam. When they ring back, ask them to confirm your details (BT account number, etc) so you know it's definitely BT ringing - not someone pretending to be BT.

Whatever you do, don't let them access your computer. Ignore whatever this person wants you to do and if you are concerned you have a virus, you can download Microsoft Security Essentials (search for it on Google and follow the first link), install that and do a full scan.
#8
dontasciime
do not answer your phone for the rest of the week
Really??? can i ring out?
1 Like #9
For your peace of mind download Malwarebytes Anti-Malware ans run a scan

When he phones back laugh at him
banned#10
go along with it next time, keep them talking for ages while you do random stuff around your house, then tell them you run unix and wait for them to hang up seconds later
banned 1 Like #11
Tracey6101
dontasciime
do not answer your phone for the rest of the week

Really??? can i ring out?

he/she is joking but if you're this easily fooled then it's probably best you don't talk to anyone who rings you again
1 Like #12
Zer0Cool
go along with it next time, keep them talking for ages while you do random stuff around your house, then tell them you run unix and wait for them to hang up seconds later


Better still say you haven't got a computer after about an hour.
#13
no dont listen to them, this is genuine. when they ask for your password and bank details give to them. or do this
#14
Zer0Cool
Tracey6101
dontasciime
do not answer your phone for the rest of the week
Really??? can i ring out?
he/she is joking but if you're this easily fooled then it's probably best you don't talk to anyone who rings you again
Obviously not that easily fooled or i would of let the guy try to fix my laptop, but as he/she seemed to know about this scam i thought i'd only ask, thanks to everyone with helpfull advice
#15
Very funny Thread :-)

OP the guy is 100% a Scammer & wants to hack your details from the laptop.
I would do as some suggested & keep him talking/waiting & then when you know he's getting madder.......Say I don't have any Computers/laptops in the house.
#16
sounda very SCAM like.
#17
I saw this very scam on tv only a couple of weeks ago.
I keep getting account security infraction emails from Natwest ........OMG... I don't even have an account with them!
#18
It has to be a scam. Ask him for his E.I.N. and OUC, if he works for BT he would know what they are.
#19
My Employee Identification Number is 801921153 and my Organisational Unit Code is ABBA

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