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laptop help

ROKO Avatar
banned7y, 4m agoPosted 7 years, 4 months ago
i have a problem with the sound on my laptop.

the internal speakers work fine but when i connect my external speakers using the headphone jack i get a crackling sound in one of the external speakers.

the external speakers work fine with other machines.

any ideas?

cheers
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ROKO Avatar
banned7y, 4m agoPosted 7 years, 4 months ago
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#1
It's possible your laptop speakers are mono and the external stereo. In your control panel open up sounds and audio devices. Click on advanced for speaker settings and see if it's set up appropriate to your external speakers. Click apply and then ok.

If that doesn't work then dunno and hope someone else does.
#2
Try another pair of speakers or headphones in the laptop to rule out the connector being at fault. If the problem keeps up, try booting with an Ubuntu installer/LiveCD in the drive, which should (hopefully) have built-in support for your laptop's sound, so that we can see if the issue occurs outside Windows. If it does, it's likely to be a dodgy internal connector or a dodgy motherboard, and your next option is to either phone your laptop manufacturer for a replacement of the motherboard under warranty, or if you're out of warranty, to buy a PCMCIA or ExpressCard soundcard. They're not especially cheap, but you'll get better sound quality, so it's not a total loss.
banned#3
just tried that- still same

its a toshiba l300

unless i need some sort of specific connector? ive been using a bog standard 3.5mm
#4
ROKO
just tried that- still same

its a toshiba l300

unless i need some sort of specific connector? ive been using a bog standard 3.5mm


I'd doubt it. Generally, if manufacturers are going to use a different connector, it's going to be radically different, like a 2.5mm instead of 3.5mm. They're not going to introduce a connector that only half-works unless you buy the official one. Sorry, dude.

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