Just wondering if anyone can advise me as I know nothing at all about computers! I have had a Dell laptop for 2/3 years, a couple of weeks ago it died so I took it to my local computer shop they have ran a diagnostic check on it and have just phoned to say it is the hard drive that needs replacing. It is going to cost £205 altogether, but what is puzzling me is that I have to pay £79 for a new Windows to be installed, would this be right? Also it seems a lot of money as you can pick laptops up for not much more that this? Any advice would be much appreciated. Thanks.