Laptop problem, can anyone help please? - HotUKDeals
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Laptop problem, can anyone help please?

clarelouise25 Avatar
5y, 9m agoPosted 5 years, 9 months ago
Just done a system restore to solve a problem, now when I turn the laptop on I get this! ( 1st post) now I'm pretty clues up but this has thrown me! I haven't deleted anything I shouldn't but I can't get past these messages, if I click them off I just get the black screen :(
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clarelouise25 Avatar
5y, 9m agoPosted 5 years, 9 months ago
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#1
http://i145.photobucket.com/albums/r213/clarelouise25/e61b45af.jpg
#2
think i had same problem ages ago,,in the end i had to reinstall the windows operating system, which solved problem
#4
It's the same in safe mode but with the bottom error message only. Ascii I don't understand your second link lol do I really have to restore to factory? I'll lose everything :(
banned#5
what was the original problem? A virus?

if so, start in SAFE MODE and run this

http://housecall.trendmicro.com/uk/
banned#6
clarelouise25
It's the same in safe mode but with the bottom error message only. Ascii I don't understand your second link lol do I really have to restore to factory? I'll lose everything :(

just restore your data from a backup
#7
You maty be able to do a repair if you have a windows disk,
#8
Uh huh the backup that I never made. Just want to make sure that factory settingsis my only option left
banned#9
clarelouise25
Uh huh the backup that I never made. Just want to make sure that factory settingsis my only option left

just reinstall windows using OS disk. Will keep data that way.

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