Laptop runs out of battery when gaming. HELP - HotUKDeals
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Laptop runs out of battery when gaming. HELP

razta Avatar
8y, 4m agoPosted 8 years, 4 months ago
When playing games on my Toshiba laptop, I can play for about an hour and then the laptop runs out of battery, however the laptop is plugged into the mains.

I thought it may have been the laptop screen taking up too much power, so I used another screen, it lasted a few hours but then shut down complaining about low battery.

When plugged into the mains, shouldnt it just pull power from there and totally bypass the battery? It works fine when not playing games.

Any suggestions?
razta Avatar
8y, 4m agoPosted 8 years, 4 months ago
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Comments/page:
#1
It'd help if you said what kind of Toshiba laptop you had.
#2
I have seen a fault like this on the Pegasus 670 (Vestel based laptop), it shouldn't be happening - when running on mains the battery should be charged as a side effect but the laptop should be getting all the power it needs as it should be able to run entirely from the mains with no battery inserted.

I would look into getting a warranty call organised or at least contact Toshiba to see if this is a known problem with a fix they can give you.

John
#3
Its a Toshiba Equium A60. Its quite an old laptop and way out of warranty. Do you think it could have some thing to do with the power brick itself? But then again the problem only arises when playing games, maybe its some thing to do with the gfx card.
#4
Try pulling out the battery and then plugging into the mains?
#5
razta;2651788
Its a Toshiba Equium A60. Its quite an old laptop and way out of warranty. Do you think it could have some thing to do with the power brick itself? But then again the problem only arises when playing games, maybe its some thing to do with the gfx card.

I doubt it's a fault in the graphics card itself as this is normally crashes or distortions on screen. It may be an issue with the power brick not supplying enough power as the laptop will use more when it is gaming as most components are being run at full speed.

John
#6
Titchimp
Try pulling out the battery and then plugging into the mains?


That's how I use my laptop. If I'm not going anywhere for a while I'll just take out the battery and just run it off the mains. It also helps the battery life as it does not go through so many cycles and doesn't overcharge. It also helps my laptop run cooler.
#7
I tried taking the battery off and plugging in the mains. The green LED on the front of the laptop indicates that the power lead is plugged in and working. When I try to turn the laptop on, it starts to boot and then just turns off. Could this be related to the gaiming issue?
#8
i can think of two or three things.
1. The laptop is overheating and shutting dwn. this could be happening because the gaming does stretch everything to 100%. See if you have a temperature logger software.
2. The powerbrick or the internal 12V DC-DC converters are worn out. Because in gaming Max current is drawn by everything, I would say the PSU struggle to provide power and shut down.
3. The GFX card or chipset. Is it an Nvidia chipset. If yes see whetehr it as been named as defective by the latest press release!!!

hope it helps!!!
#9
razta;2651956
I tried taking the battery off and plugging in the mains. The green LED on the front of the laptop indicates that the power lead is plugged in and working. When I try to turn the laptop on, it starts to boot and then just turns off. Could this be related to the gaiming issue?

Yes - it looks to be purely a power issue, either the power supply is not providing the required power or there is something going wrong internally with the laptop that is causing it to drain the power and not use it correctly. Therefore when your laptop is powered up with the battery and on mains it is using the battery to supplement the power from the mains adapter to give it the total power it needs.

I think the first step is to try and find another compatible power supply, it doesn't have to be a Toshiba one although there are a variety of connector sizes, voltages nad currents. If a different power supply shows the same problem then it's likely there is a hardware fault within the laptop which unfortunately is probably not worth the cost to get get fixed.

John
#10
I had the same problem on a laptop of a friend.
Turns out that his fan / heatsink was clogged with years of carpet and dust and cat hair.

As soon as he switched it on the temp was about 60 but the saftey cut off came in at 88'c
i would check this. but i am willing to be you dont get a problem when the laptop is sat idle well vented.
#11
Definitely try opening it up and checking the fan and heatsink for build up of dust. This may solve your temperature issue.

You will generally find though that most, if not all, laptops will get hot and the battery life will be much lower when playing games as the graphics card and processor have so do much more work than when you're surfing the web for example.
#12
If it's not the original power supply that will be your problem. Ask Toshiba Customer Services what the required voltage is and at what amperage and check that against your power supply. I suspect it will be at the bottom of the recommended range or below. Ask what the maximums are and check eBay for a suitable supply or go to Maplins.

It's always good to clean out the grime and pet hair from internal fans but I can't see how overheating would cause all the symptoms you describe.

Good luck!

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