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Laptop warranty

instinct Avatar
6y, 10m agoPosted 6 years, 10 months ago
I bought a dell laptop with extended warranty a few years ago.

Over the last year and a bit I have been having the same problem with my laptop. On 2 separaet occasions a dell engineer has tried to fix the problem, but the problem appears every few months or so.

Does anyone know is there anything in a warranty that states that if the company can not fix the problem indefintely (as it keeps happening every 4 months or so) and it is same problem, then I am entitled to a refund of the goods?

The reason I ask is that this same problem with the laptop can occur time and time again, and once the warranty expires I will have to pay to get it fixed, which should have been fixed whilst I had the warranty.

Anyone know about this kind of thing

Thanks
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instinct Avatar
6y, 10m agoPosted 6 years, 10 months ago
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Comments/page:
#1
If it had to be sent off for a physical repair in their workshop, yes.

If it was a software problem, no.
#2
Describe the problem in detail.

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