late payment charge for paying credit card early!! - HotUKDeals
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late payment charge for paying credit card early!!

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just thought i would have a rant after speaking to m&s credit card customer serices after my card was declined today. apparently they have blocked it due to early payment!! they also charge me a £12 … Read More
fraggle Avatar
8y, 1m agoPosted 8 years, 1 month ago
just thought i would have a rant after speaking to m&s credit card customer serices after my card was declined today. apparently they have blocked it due to early payment!! they also charge me a £12 late payment fee for paying early wtf!! we paid 2 days before the statement was generated as we were going to be on holiday and wanted to make sure we had covered the bills. there stupid computer gereated system acknowledged this payment but still expected more money once the bill was sent out!!! grrrrrrrrrr
fraggle Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
Yep..It happened to me..I went on hols so paid card early and they said they took it into last months payment..They did refund the fine but I had to pay again!!!!
#2
your fault TBH,nothing wrong with their system

if you have paid before the statement generated you were paying last months bill again.

You should have set up a direct debit or paid online
banned#3
boothy
your fault TBH,nothing wrong with their system

if you have paid before the statement generated you were paying last months bill again.

You should have set up a direct debit or paid online


agreed this is an unjustified rant
#4
boothy
your fault TBH,nothing wrong with their system

if you have paid before the statement generated you were paying last months bill again.

You should have set up a direct debit or paid online


Exactly. You have to wait for your bill first.
#5
it wouldnt have paid the preivous months bill cause it was a new card so there was no previous bill otherwise i could have understood!
#6
fraggle
it wouldnt have paid the preivous months bill cause it was a new card so there was no previous bill otherwise i could have understood!


if you had no bill then there should have been nothing to pay early.....methinks you are a bit confused,take it as a learning experience
#7
If it's a new card and you paid off the balance then I'm assuming the balance was zero on the bill that was generated?
banned#8
oh crap i hope they dont all start doing this, im always paying mine off before
#9
Benjimoron
If it's a new card and you paid off the balance then I'm assuming the balance was zero on the bill that was generated?


no didnt pay full amount just a chunk will be arguing with them tomorrow for refund of charges as i say could undersatnd paying off preious bill if was one but i made 1st payment before first bill so i cant have been paying anything else!
#10
poor you, your intention was not to get into trouble and you still managed to!

I hope you get the charges refunded x x
#11
The OP really should RTFM...

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