Left click button on laptop loose - HotUKDeals
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Left click button on laptop loose

ALEXSHEFF92 Avatar
8y, 3m agoPosted 8 years, 3 months ago
The left click button on my laptop is loose and i have to push it down hard to click, is there any way to fix this problem my laptop is at least more than a year old so doubt ill be able to get it fixed on warranty.
thanks
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ALEXSHEFF92 Avatar
8y, 3m agoPosted 8 years, 3 months ago
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#1
Buy an extranal mouse to plug in the USB port?

You can buy small laptop mice that would work.
#2
i do have a wireless mouse although when using my laptop away from my desk it is easier to use the touch pad.
1 Like #3
If you have not bought a warranty you cannot have the item fixed under warranty anyway. A guarantee is different and from reading your post it appears that the laptop is outside the guarantee period (a guarantee is much akin to a promise to rectify defects and is legally binding whereas a warranty is usually an insurance policy which is paid for).

However, there is some good news. We have all heard about the Sales of Goods Act (albeit many still misunderstand it and quote it willy nilly). One of the terms of the Sales of Goods Act is that the item is of satisfactory quality and this is a statutory right irrespective of the length of the guarantee. Satisfactory quality can be somewhat subjective but this doesn't mean common sense cannot be applied and in your situation it can be argued that the touchpad button should not fail within such a short period of time - you can argue the case by quoting manufacturers MTBF (Mean Time Before Failure) rates. I have had a laptop break down on me just after the guarantee and the online retailer (who will remain undisclosed) that sold me the laptop were successfully sued in the Small Claims Court.

Having said the above, the button can usually be repaired by gently prising it open with a flat bladed screwdriver and blowing out small particles using compressed air. However, damage caused could render your claim against the retailer invalid as they could claim that you have attempted a repair yourself.
1 Like #4
wouldnt think a busted mouse button would be covered under the sales of goods act cause it can be argured that its been used to aggressively etc

Youd prolly have to dismantle the laptop in order to fix it usually it means the plastic clipping underneath has snapped slightly (my previous two laptops both have!) a bit of superglue could be a fix altho would have to be very careful not to get glue elsewhere!

I used the easy solution of a external mouse personally, or alternative change the settings in your control panel to left handed user for touch pad so the right button is in effect the left and vica versa as you use the right button less
#5
ok thanks , for your help think ill have a go at taking it apart.
#6
onlyme23
wouldnt think a busted mouse button would be covered under the sales of goods act cause it can be argured that its been used to aggressively etc

Youd prolly have to dismantle the laptop in order to fix it usually it means the plastic clipping underneath has snapped slightly (my previous two laptops both have!) a bit of superglue could be a fix altho would have to be very careful not to get glue elsewhere!

I used the easy solution of a external mouse personally, or alternative change the settings in your control panel to left handed user for touch pad so the right button is in effect the left and vica versa as you use the right button less


How can it be proven that the button has been used aggressively? Manufacturers quote MTBF values and this provides a very good guidance on durability of a product before failure. Anything that fails way before MTBF value can be argued as being of unsatisfactory quality.

What plastic clipping are you referring to? The touchpad button is a microswitch. The usual problems with sticky buttons is dirt lodged beneath the plastic button. Keys on keyboards will have plastic clippings though but not the touchpad buttons.
#7
ALEXSHEFF92
ok thanks , for your help think ill have a go at taking it apart.


You may wish to read this:

http://www.guardian.co.uk/money/2006/mar/25/consumernews.howtocomplain

or this:

http://www.monikie.org.uk/yourrights.htm
#8
ElliottC
How can it be proven that the button has been used aggressively? Manufacturers quote MTBF values and this provides a very good guidance on durability of a product before failure. Anything that fails way before MTBF value can be argued as being of unsatisfactory quality.


MTBF is mean time before failure isn't it? By definition this means that half of the units are expected to fail before that point.
#9
EndlessWaves
MTBF is mean time before failure isn't it? By definition this means that half of the units are expected to fail before that point.


By definition it means exactly what what you said - Mean Time. Mean Time is not 50% failure rate (as you also mentioned). Not sure why you specified 50% failure rate but at the same time quoted "Mean Time".

For those who want to know the mathematical definition of MTBF, it is Σ(downtime - uptime) / number of failures. I'm sure you will agree that has no congruence with half of units expected to fail.

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