Legal Advice regards warranties - HotUKDeals
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Legal Advice regards warranties

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I have an extended warranty on my dishwasher, yet it is still under the original 2 year warranty with bosch. It has broken down and I have logged a call out for an engineer to visit. However my pr… Read More
sculpturatus Avatar
banned7y, 7m agoPosted 7 years, 7 months ago
I have an extended warranty on my dishwasher, yet it is still under the original 2 year warranty with bosch. It has broken down and I have logged a call out for an engineer to visit.

However my problem is that they insist that I must have the original receipt from Tesco else the engineer call will be charged at £60 per hour. Can they do this?
sculpturatus Avatar
banned7y, 7m agoPosted 7 years, 7 months ago
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Comments/page:
#1
They want some form of proof of purchase i guess x
#2
if you paid plastic for it you should be able to find a record of it which ought to suffice for proof of purchase. they just need to know how old it is.
banned#3
ClarityofMind
They want some form of proof of purchase i guess x


bruffterman
if you paid plastic for it you should be able to find a record of it which ought to suffice for proof of purchase. they just need to know how old it is.


They have know how old it is from the date I took out the warranty, as the damn thing broke down 2 weeks after I bought it :roll:
#4
Surely you extended warranty documents have the date of purchase on?
banned#5
GAVINLEWISHUKD
Surely you extended warranty documents have the date of purchase on?


It has a 'date of issue' :?
banned#6
The thing is I have read the whole service agreement and I cant see anywhere where it says I need to retin the receipt of purchase
#7
Also might be worth looking to see when it was manufactured. If it wasn't made 2 years ago then it cant possibly be out of warranty.

Good luck.:thumbsup:
banned#8
GAVINLEWISHUKD
Also might be worth looking to see when it was manufactured. If it wasn't made 2 years ago then it cant possibly be out of warranty.

Good luck.:thumbsup:


The extended warranty takes it over 5 years, and the manufacture is within 3 years of todays date
banned#9
thanks for all peeps help. I will rep as soon as I can.
#10
Did you purchase the dishwasher online or instore? If online if you look in your account, the order may still be in your order history and if it is, you could just print off the invoice/receipt. Or you could find any email invoices they may have sent you and print off.
#11
did you register your product when you first bought it?
#12
phone up tescos tell them where and when they should be able to give you another reciept

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