LG 60PG3000 60" sold to me with false info where do i stand? - HotUKDeals
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LG 60PG3000 60" sold to me with false info where do i stand?

ancient-of-days Avatar
7y, 10m agoPosted 7 years, 10 months ago
LG 60PG3000 60" sold to me with false info where do i stand?

bought it in currys says in there store and online (also on dixons and other websites) it is 100hz when we phoned lg they said it is a 50hz

what are our rights can we take back and get our money back ? or diff tv

(bought it about 3months ago)

thank you
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ancient-of-days Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
I dont know about how long it stands for, but if you specifically asked for 100hz and its 50hz and the salesman has sold it to you, its been misold, so by rights its not what you asked for and you can usually get an exchange for the model you want or similar, i cant remember the laws exactly but its been misold to you....

i work in a shop and know if you spit feathers long enough, you'll get your own way!! =)
#2
You can take it back and get a refund. Its a clear case of "goods not as described".
#3
i did this with a graphics card from pc world an they sent me 25.00 pounds and a letter of apology also containing another voucher for 10 o/o off as on the net it was advertised as something else
#4
how much did you pay \?
#5
csamual
how much did you pay \?



£2000
#6
I think after 3m you may have a problem. Also, can you prove you asked for a 100mhz and they agreed to supply you with one? If not, not sure you've got a leg to stand on.
#7
kyalion
I think after 3m you may have a problem. Also, can you prove you asked for a 100mhz and they agreed to supply you with one? If not, not sure you've got a leg to stand on.



they had it written all over the tv and its on the website at 100hz

but its not its a 50hz
#8
ancient-of-days
they had it written all over the tv and its on the website at 100hz

but its not its a 50hz

Are u sure that the guys in the phone know exactly what model u are talking about and are not being completely literal with the explaination? 100hz could be 2 simultanious
passes of 50 hz??
#9
ancient-of-days
they had it written all over the tv and its on the website at 100hz

but its not its a 50hz


Make sure then, that you take photo evidence of it being mis-described. Even a screen print should suffice. What does it say on your box that you got it in, or on the till receipt?
#10
Plus, can u really tell difference And know what benefits a 100hz one will give?
#12
LG website says 100hz, might want to call them again and double check what they told you earlier!

http://uk.lge.com/products/model/detail/plasmatv_60pg3000.jhtml
#13
a ditto with burnside and kyalion
a lot of retailers of LG 60PG3000 in the internet say it is 100hz.
Perhaps you should check the manual to see upon the case?
#14
ancient-of-days
£2000


They've come down a lot in price then. £1300 ish now. Try using [url]www.google.co.uk[/url] for this kind of info, and check telly prices.
#15
i will be phoning LG in the morning again to confirm that it is the right model thank you all
#16
Well ..........whats the score
#17
how have you got this connected i have the model up the pg6000 and the same thing states its 100hz and is in fact 50hz

but i beleive its 100hz if connected via scart but not via hdmi which is how i have everything connected

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